Our mission is to provide the highest quality men's suits that are both stylish and timeless. We strive to create a personalized and unparalleled customer experience by offering exceptional craftsmanship, premium fabrics, and impeccable tailoring.
VIOSSI - Men's Slim Fit Suits (viossi.com) has 161 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
viossi.com
Website
viossi.com
Category
Clothing & Underwear
Location
Aurora, Colorado
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Response from VIOSSI - Men's Slim Fit SuitsJan 26, 2024
Dear Nils,
Thank you for taking the time to share your experience with our tuxedos. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
JM
Jeff M.
Great suits at a reasonable price!
Great suits at a reasonable price!
Response from VIOSSI - Men's Slim Fit SuitsJan 4, 2024
Dear Jeff,
Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
JH
John H.
Suit that a bit small and excellent return process
Customer service was quite responsive.
Josh G helped with a return. I look forward in the future to purchase a suit from them
Response from VIOSSI - Men's Slim Fit SuitsJan 4, 2024
Dear John,
We did check our records and found that you received your item back on January 2nd. You are eligible to submit return/exchange within 15 days from the day item was delivered.
You stated that we will not return or exchange. We didn't receive any emails/return or exchange requests/calls from you. Can you clarify and give more details on this part?
Warm regards,
VIOSSI Customer Care Team
GR
GR
Suit was great for the price
Suit was great for the price. Color matched the website. It didn't fit perfectly but after a quick alteration it worked great.
Response from VIOSSI - Men's Slim Fit SuitsJan 4, 2024
Dear George,
Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
CP
C P.
Suit is great
Suit is great. Customer service is terrible and slow to respond. Don’t pay extra for expedited shipping as this won’t be honored and they will still send the cheapest way possible. Package was posted UPS surepost not expedited. I had reached out and didn’t receive a response for 5-6 days from customer service. Dropping to one star after their pathetic attempts to be right.
Response from VIOSSI - Men's Slim Fit SuitsJan 2, 2024
Dear Christopher,
Thank you for taking the time to share your experience with our suits.
I would like to apologize for any inconvenience and misunderstanding happened between us.
Let me write down the chronology of your order, so we will see if we didn’t follow the contract between buyer and seller:
1) Order was placed December 21st.
2) We have fulfilling period of 1-3 business days + shipping 1-4 business days.
3) We start fulfilling next business day.
4) The package was fulfilled and dispatched Dec 22nd Friday with UPS 2 days delivery, that can be checked from tracking number UPS website.
5)Since we were right during Christmas and Pre New Year Eve season - all shipping companies have huge delays, especially UPS/USPS. We have no control over the packages in transit.
6)The ETA suppose to be between Dec 27th - Dec 29th , however, as I mentioned above the shipping company delayed. All questions should be addressed to them , why they are delayed during high season.
Moreover, our agent did inform you about the delay on Dec 27th.
In conclusion, we outlined all important chronological events for the order. We believe, the rating “2 stars” isn’t valid as in case of the shipping delays, we don’t take full responsibility.
We followed the buyer and seller contract, we provided prompt and quick information and informed in advance about the delay but it wasn’t noticed.
If you want to resolve the issue directly or have any other question, please email me directly at [email protected]
I hope the explanation above will help us and potential customers to see that we are fully transparent.
We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
AA
Alhadali A.
The best tuxedo forever
The best tuxedo forever, good material, good design, I had issues with the first order but the customer service they fix it and they sent me another size and it fit perfect , to make my wedding the best ♥️
Response from VIOSSI - Men's Slim Fit SuitsJan 2, 2024
Dear Askar,
Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
RR
Rubin R.
Excellent Customer service
Excellent Customer service, fast easy delivery and return process is easy. Very happy with this experience. Tux is also on point
Response from VIOSSI - Men's Slim Fit SuitsDec 21, 2023
Dear Rubin,
Thank you for taking the time to share your experience with our suits. We're thrilled to hear that the quality of the materials has met your expectations and that our shipping times have been satisfactory. Your satisfaction is our top priority, and we're glad to have delivered on that promise.
If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Warm regards,
VIOSSI Customer Care Team
RS
Ryan S.
Inconsistent sizing
Fabric was nice, but the sizing ruins everything. The pants were longer than the inseam stated. I’d estimate they were 34”. The 42” jacket was snug. Felt more like a 38” and the vest felt like it was about a 46”. Tons of excess room in the waist of it - especially for a “slim cut” suit. Had high hopes, but definitely don’t work for me.
Response from VIOSSI - Men's Slim Fit SuitsDec 18, 2023
Hello Ryan,
We would like to apologize for any inconvenience caused.
One of the main things and points in choosing a suit is sizing. Many people mistakenly think that they can buy the size they usually wear with other brands which is false. Suit sizing varier from brand to brand and it our sizing is different. Most probably you picked size according to your other suit sizes you usually wear.
After placing an order, we send automatically follow up email where we request: shoulder / chest / waist (stomach). By this way we can determine best size for you.
You should also keep in mind that we don't custom suits and our fitting is slim fit. Once you receive a suit, depending on your body type, the fitting and sizing of jacket/pants might be slightly bigger/smaller. For instance you are too long, and size which is advised by us won't fit you, then one size up will work.
In cases when it is a loose, you should tailor it the way you want.
Pants are always coming unhemmed, it is normal. We are giving opportunity to tailor the suit the way you want.
Specifically, in your case we didn't receive any information with requested measurements.
We would love to resolve your issue by exchanging your item, feel free to email me at [email protected]. I will take your case under personal control and make sure to consult you properly. In addition, we would love to provide 15% OFF for your next order as complimentary.
