Ronald T.
the shelf was exactly want it wanted
the shelf was exactly want it wanted, well made and works just fine
Response from villohome.comFeb 9, 2026
Thank you for your kind words! We’re glad you’re happy with your purchase.

“VILLOHOME” is more than just an e-commerce online store. It is established in 2018. As the name suggests, Villohome is a “Home” where a family lives, expands and thrives. Our family is not limited to just our management and our employees but our customers, suppliers, market places, Third party warehouses and all our other business associates are parts of our family. We aim to be an ultimate flooring destination for our customers by providing them great quality products, wide range of collection, faster delivery and affordable prices. Backed by extremely disruptive minds with years of experience, Villohome possesses international market knowledge, attention to detail and supply chain know-how to meet the expectations of our customers at all times. Everything that we say and that we do, we literally believe in it. “We have got your back” is our promise to all our clients and its reflected in every decision that we make and every action that we take here at Villohome. We would like to make our values not only inspiring but actionable and hence we prefer to keep our values as verbs and not as nouns. Our four core values are,“Do the RIGHT thing no matter what”“Treat the customer the way you want to be treated as a customer”“Speak the truth and act truthfully under any circumstances”“Prioritise consistency over intensity”
villohome.com (villohome.com) has 255 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Ronald T.
the shelf was exactly want it wanted, well made and works just fine
Response from villohome.comFeb 9, 2026
Thank you for your kind words! We’re glad you’re happy with your purchase.
Youlanda
Great and easy
Response from villohome.comFeb 9, 2026
We truly appreciate your positive feedback—it means a lot to us.
Nya
The package came quickly without a hitch.
Response from villohome.comFeb 9, 2026
Thank you for sharing your experience. We’re delighted you’re satisfied with Villohome.
Jackee W.
I miss read the information about the lamp shades. I thought they were already assembled. Once I assemble and place on my lamps they were perfect
Response from villohome.comFeb 2, 2026
Hello Jackee, We’re sorry for any confusion. Your order was for Ethanol Fireplace Fuel, not a lamp. We also haven’t received any prior mail or communication from you regarding an issue. Please share the details with us directly so we can assist you further and resolve this quickly.
Danita H.
Ordered Jan10. Have not received
Response from villohome.comFeb 2, 2026
Hello Danita, We are truly sorry for the delay with your order. Due to a high volume of similar orders, there has been a slight delay. At present, your order is out for delivery and should be delivered today. We truly value your patience and understanding, and we’ll continue working to ensure smoother deliveries in the future.
AB
I ordered a marble sink from Villohome, and while production and shipping took some time (about six months), it was absolutely worth the wait. The sink is stunning, truly beautiful craftsmanship, and we couldn’t be happier with the final product. I also had the opportunity to see their customer service in action. Due to a mix-up, we initially received the wrong sink, and I think another customer received ours. Villohome reached out promptly, explained the situation clearly, and took full responsibility. They arranged pickup of the sink we received, and within a week, we had the correct one delivered to us. Throughout the entire process, they maintained clear and consistent communication and handled everything flawlessly. Mix-ups can happen with custom orders, but how a company responds makes all the difference and Villohome did a great job. I would absolutely recommend them.
Response from villohome.comFeb 2, 2026
Thank you so much for sharing your experience with Villohome. We’re delighted to hear that you love your marble sink and appreciate the craftsmanship. We sincerely apologize again for the initial mix‑up, and we’re glad our team could resolve it quickly for you. Your kind words about our communication and service mean a lot to us.
Lynn
Got exactly what was ordered
Response from villohome.comJan 27, 2026
Thank you so much for your review. We truly appreciate your support—it means a lot to us!
Paffy53
I sent in a few questions regarding Santos Mahogany wood flooring. I never received a reply back. Considering the cost of Mahogany flooring and my interest to purchase I would have expected answers back from my submitted questions. As a result, I made my purchase with another vendor. I did purchase a sample of the wood flooring, and it did arrive fast. It was what I was looking for and would have purchased from you.
Response from villohome.comJan 15, 2026
We sincerely apologize for not responding to your questions in time. We’re glad the sample arrived quickly, but regret that our delay led you to purchase elsewhere. Thank you for your feedback—it helps us improve, and we hope to serve you better in the future.