VikingExploring the world in comfort.
Viking (viking.com) has 355 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Emma G.
Whilst I think Viking are not the cheapest stationary supplier, I have found their customer service to be very good. I've knocked a star off because delivery has become a bit slower lately - usually next day but not so much anymore. I've returned faulty items in the past and have been refunded with no problem at all. I use Viking for HP toners because it's easy to return them if you find a faulty toner. Also, loving the free gifts. Thanks for my chocs x
Mrs S.
Went on this cruise in July/August 2013, first night husband reported a leak with the airconditioner which they said would be rectified next morning , but at 11pm while in bed the cabin door was unlocked by a maintanence man who walked in unannounced, he was told to get out . After we left Dresden the water level had dropped in the river so we were returned to Dresden and put on a coach to Prague missing the rest of the cruise , Viking did not care or respond to our complaint of missing some of the stops , were told we could pay for an excursion that we were going to if the cruise had continued , felt cheated , would not recconmend this company
Christine M.
Viking used to be a great company to deal with but now hopeless. I ordered items on Monday - promised delivery on Tuesday - didn`t turn up, promised delivery Wednesday - did`nt turn up. I cancelled the order today - but then the items turned up but have just checked and one of the items is missing! I`ve had to make a further phone call for this item to be delivered- I`ve also noticed that the box in which the printer paper has arrived is damaged. This Company obviously outsourced their call centre to a third world country together with a delivery service courtesy of Yodel who must be the worst rated delivery company in the world in order to maximize their profits. No more - I`ve accepted defeat and will go elsewhere. As a word of warning, the call centre staff are unlikely to understand a word you are saying so if you have to ring them I`d suggest put half an hour of your time aside for this very purpose!
