VideoGenReviews of videogen.io

My experience with VideoGen is brilliant because it gives my video the next level in a fraction of an inch. I would recommend this software to enhance your creativity.

Initially I had an issue which was the length of the video but with a brief exchange of messages and an upgraded plan, Im now very happy!!!

With the ever-changing world full of AI tools and apps, it’s hard to know the good from the bad. Which ones are simply scams designed to bleed a person’s wallet dry? What link leads to another and another and another, until the consumer has gone so far down the rabbit hole of clickbait, he can’t find his way out… But, when I found myself clicking the link for Videogen, I didn’t feel like I was being backed into a corner or scammed with infomercial-type language. Honestly, after examining a few other platforms for AI video generation, I just felt more comfortable with trying-out Videogen. What really makes my overall experience great is the productivity I experience each and every time I create a new video for my job; I use Videogen to create AI-driven daily news broadcasts for my school’s YouTube page. The product we get is amazing, and my bosses are noticeably impressed. There are a couple of noticeable things the company is doing that are greatly appreciated. First, Videogen’s customer service has become a valuable resource. Sure, in the beginning, a person will have to traverse the litany of FAQs until he or she eventually finds their answer. Then, when that doesn’t suffice, an email into the support team generates an auto-reply. But, when a real person reaches out in simple terms, it just makes the consumer feel relieved (even when the answer is “no”). Second, there was some text that I recently read, while editing a generated video. It advised a workaround for recording speech, instead of relying on the AI for a complete voice-over; that seemed very cool to me. Videogen, having not yet developed the practical voice-over recording feature, knows what its consumers want, and, rather than making him or her wait to pay for the added service or to wait indefinitely, and the company is more interested in making their client happy (now). Kudos!

Not only do these videos come out great, the team is fast to implement fixes and releases! I couldn't be happier!

I think this company is a SCAM as others said. they do not even deserve any star. I am having issues with downloading all the videos i took time to make for about 8 days now. i have sent emails to them, but all I get is automated emails sending me to their affiliate link. It is really very unfair to have such an ugly experience after they have already charged me $69 and keep asking me to keep upgrading.

I would not even give them one star. I had a free account and when I was charged, I emailed and received verification that I did not have an active subscription. I did not receive a refund and they continued charging me each month. I emailed and received an automated message, but no real reply. I had to dispute 4 charges via my credit card company to finally received my refunds. DO NOT USE THIS WEBSITE OR ANY AFFILIATED COMPANY.

I must express my dissatisfaction with VideoGen's customer support. Efforts to cancel my subscription and request a refund within the European consumer protection period were met with slow and unhelpful responses from their team, particularly Donna and Claire. Over a week has passed without acknowledgement of my refund request, and the cancellation process is needlessly complex. Due to these issues, I am disputing the charge through my bank and considering a formal complaint to a regulatory body. Potential customers should be wary of the poor service and lack of adherence to consumer rights at VideoGen. One expects better in today's market.

Corrupt company. Frauds. They only let you cancel subscription on PC. No way to do it on phone. I have tried to send them several mails, asking them to cancel my subscription, but it is not possible to find a customer service that answers. Clear one-star.