Steve. K.
Videobyte Crash Problem Update
I had a problem with the ripper app from Videobyte, where if I had been using my computer for a while and using other app's and then went to use the Videobyte app it would cause the app to crash. The only way I could get it to work was to shut the computer down and make it the first app to open. I contacted Videobyte and to cut along story short, and after giving them details and crash log results, after a week they came back with an app update, and it now works perfectly. Well done Videobyte great software and wonderful customer service.