VIDA Select Reviews | Read Customer Reviews of vidaselect.com

VIDA Select Reviews | Read Customer Reviews of vidaselect.com

VIDA Select reviews

457 approved reviews, newest moderated first

Eric W.
Mar 30, 2024
Good Experience
I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.
Response from VIDA SelectApr 3, 2024
Hi Eric. Thank you so much for taking the time to leave this review for us. It was an absolute pleasure getting to know and working with you. We wish you the best of luck on this special journey! Take care and please stay in touch 🙂 Nordika
Report
Evelyn B.
Mar 20, 2024
It wasn't clear when I signed on with…
It wasn't clear when I signed on with the salesperson that a matchmaker was going to pretend to be me to potential dates on well known sites. I'm sure fine by most but this makes me uncomfortable. But by the time I put the pieces together, my money was handed over. I'm using them for profile building though since the people are so nice.
Response from VIDA SelectApr 11, 2024
Hi Evelyn - I’m Rosalia, the Client Success Manager here at VIDA. I’ve reached out to you both via email and text to discuss your concerns directly, but haven’t heard a reply yet. It's important to us that every aspect of our service is clear from the very beginning, so I’m truly sorry to hear that you didn’t feel that was the case on your initial call with your Matchmaking Advisor! As you can imagine, our advisors work from a set of carefully prepared talking points to ensure potential clients are provided with all the necessary information before making a decision to work with us. They are required to cover this comprehensive information on every call to guarantee transparency and understanding. We understand that our standard service model might not be for everyone. I want to highlight that, beyond profile building, there are numerous ways we can tailor your experience to better suit your needs and preferences. Our team is dedicated to working with you to adjust our services in a way that you find valuable and feel comfortable with. I look forward to the opportunity to speak with you whenever you're ready to connect.
Report
Mark K.
Mar 18, 2024
Great communication
Charlotte Stephens was great at communicating and filtering. Was patient as I preferred so I could manage my time and be productive instead of being stuck in the dating app game.
Response from VIDA SelectMar 22, 2024
Thank you, Mark! It was a pleasure working with you. Wishing you all the best on your journey ahead! -Charlotte
Report
Lucky
Mar 16, 2024
Melissa and her team were great
Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.
Response from VIDA SelectMar 22, 2024
Hi Lucky, thank you so much for your kind words! It's been a pleasure working with you and I'm so glad our help and input has given you more confidence to continue online dating on your own when you're ready! All the best, Melissa and your VIDA Team 💜
Report
Billy
Mar 7, 2024
VIDA delivered 100%.
Francesca and her team were great. Within a month I'd found someone that I really connected with.
Response from VIDA SelectMar 14, 2024
Billy, Thank you so much for your kind words! I'm thrilled that you've met someone you're excited about. You were a pleasure to work with and I wish you all the best. Thanks, Francesca
Report
Anonymous C.
Mar 4, 2024
Hayley is Great!
Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!
Response from VIDA SelectMar 6, 2024
Thank you so much for the kind words. You have been so open minded to the process and have put in so much effort. The matches keep coming in and I know the perfect one is just around the corner. The best is yet to come!! - Hayley
Report
Steven
Mar 4, 2024
Great service at Vida
Great service at Vida. My matchmaker Hayley is amazing. Very responsive and professional. Hayley guided me through the entire dating process, offered great tips and was always available to discuss things!
Response from VIDA SelectMar 6, 2024
Steven I can't thank you enough for the kind words. Embarking on this journey with you has been so fun. We are just picking up momentum and I am excited to see what the future holds. Wishing you all the best always. - Hayley
Report
Lauren D.
Feb 28, 2024
Well-organized and easy experience!
Shyne and the whole team were very organized and got me on a few dates very quickly!
Response from VIDA SelectMar 8, 2024
Lauren, you are an absolute charm online, and you are easy to work with! I am happy that we were able to send you quality matches in your first month. I wish you all the best and I can't wait to hear an update! ❤️ Shyne
Report