Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. Your dedicated matchmaker draws on our internal database of vetted singles and an active scout network, then handles the searching, screening, and scheduling. You see detailed profiles and photos before meeting anyone. No blind dates. No surprises. Since 2009 we've created 11,000+ relationships, with 82% of clients meeting someone special within 90 days. You approve every match. We handle everything else.
VIDA Select (vidaselect.com) has 457 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
vidaselect.com
Website
vidaselect.com
Category
Adult Entertainment
Listed on Five Star Index
2026
About these reviews
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The company replied to 93% of reviews.
Latest
Most recent review: October 2026.
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I was really impressed with Vida Select’s service. My matchmaker (Nordika Hawkens) really understood which apps to target and knew how to curate a strong profile gave me a lot of confidence. Nordika was professional, highly engaged, and incredibly insightful throughout the process. Thanks to her diligent efforts, I was very satisfied with the results and actually ended my search earlier than I expected.
Response from VIDA SelectSep 25, 2025
I'm truly grateful that you placed your confidence in our team and invited us to share in this meaningful chapter of your life. Working alongside you has been a genuine honor, and I've enjoyed every moment of getting to know you throughout this process. I recognize what a significant step it was for you to enter the online dating world, and I'm genuinely impressed by your thoughtful approach, your willingness to embrace new experiences, and the remarkable way your self-assurance has flourished! You're a wonderful person, and I'm sending you my heartfelt wishes for continued success as you pursue your path to finding love 🙂 Nordika
SH
Shawn
I signed up with VIDA Select in Feb…
I signed up with VIDA Select in Feb 2025, paying for their premium matchmaking package, expecting professional and personalized service based on their marketing. Unfortunately, my experience was deeply disappointing. After three months, I was not introduced to a single match, despite assurances of curated, compatible profiles.
The process started with a lengthy intake call, which felt thorough, and of course they make big promises. My assigned matchmakers sent me matches that did not meet my criteria even after long conversations detailing what I was looking for, and follow-up emails and calls were frustrating and unhelpful. I was told matches were being considered but no profiles were ever presented. For the high cost, I expected proactive updates and at least a few introductions, but I received neither.
Even their Client Services Manager was unable to help after I voiced my concerns.
When I raised concerns, the team offered vague explanations about "market challenges" and suggested upgrading to a more expensive package for better results, which felt like an upsell tactic. They should offer a refund for not delivering anything except frustration.
Overall, the service failed to deliver on its promises. I caution others to carefully research before investing such a significant sum with VIDA Select, as my experience yielded zero results and poor customer service.
If VIDA wants to dispute any of the claims I'm making I have all the receipts and communication records. I'm happy to share them with anything that wants to see them.
Response from VIDA SelectSep 18, 2025
Hi Shawn -
Rosalia here, Client Success Manager. Thank you for taking the time to share your experience. I genuinely understand your disappointment, and I wish things had gone differently for you.
I've carefully reviewed your account, and while I appreciate your feedback, I need to respectfully clarify a few points to ensure accuracy for others reading this review.
Service Timeline: Our records show you paid for one month of premium matchmaking service beginning March 7, 2025 (not three months as mentioned). We actually offered pauses and extensions during your service period at no additional cost while working to address your concerns.
Match Presentations: I can confirm that profiles were presented to you. On May 11, 2025, your matchmaker shared three profiles from our database, which you acknowledged receiving, noting at the time that they helped "gauge your interest." We also did present scouted profiles to you as well, several of which you approved. While these initial matches didn’t all meet your criteria exactly, this feedback process is crucial for refining our search parameters, especially early on in the Matchmaking process.
Communication Improvements: We heard your concerns about your communication with your initial Matchmaker, and that’s why we reassigned you. I was pleased to see your May 11th message to your new Matchmaker: "There's already been a noticeable 10x improvement in communication which I appreciate greatly." We took your feedback seriously and acted on it.
Package Recommendations: Rather than suggesting upgrades, our records show we actually offered renewal options that were lower in both hours and cost than your original package.
I think it’s important to note that our explanations about ‘market challenges’ weren’t vague, but based on demographics information from your geographical area. Your specific religious and political preferences don’t necessarily line up with what the majority of people in your area identify with. Therefore this was our attempt to be realistic about the challenges and the timeframe, as such a search can take more time.
While our service agreement clearly states that results cannot be guaranteed, success typically requires both adequate time and client cooperation with professional recommendations. Most of our successful clients work with us for 3-4 months, as this allows us to truly understand preferences and expand our search effectively.
In your case we did also recommend some search strategies including platform upgrades that would enable filtered searches for your preferred religion, and even faith-specific dating platforms. These could have significantly expanded our search capabilities for your specific preferences, but you declined these recommendations.
I reached out to you on May 19, 2025, hoping to address any remaining concerns, and again after seeing this review. Neither of those emails received a reply. My door remains open if you'd like to discuss this further - you can reach me directly at [email protected].
While I'm sorry we couldn't achieve the results you hoped for in the timeframe available, I appreciate you giving us the opportunity to work with you. We're constantly evolving our processes based on client feedback like yours.
Wishing you all the best in your search for that special someone.
NA
N/A
Simmy Sanchez at Vida make the process…
Simmy Sanchez at Vida make the process easy and care free. It takes a while to get the momentum going.
Eventually things just took off. I have way more dates planned than I can keep up with!
Excellent experience.
Response from VIDA SelectAug 6, 2025
Dearest Jeff, you were such a pleasure to work with from day one! Your willingness to trust the process and me is greatly appreciated and I'm so chuffed to have been a part of your dating journey. The very best to you always! - Simmy
JB
Josh B.
Group of people providing great service
Excellent service from Francesca and the team. Helping me to stay in front of the game through skillful attention to detail. Lots of great suggestions and advice to make my profile as attractive as possible. Always easy to reach when needed. Continually coming up with great ideas about apps I should be using. Francesca, in particular, is fabulous. She's incredibly helpful.
Response from VIDA SelectJul 18, 2025
Thank you so much for your lovely feedback! It really means a lot to me and the team. I'm so glad to hear that our support has helped you stay ahead and feel confident in your profile. It's always a pleasure working with you! - Francesca
TB
Thomas B.
VIDA was excellent
VIDA was excellent such a better experience than trying to do the apps on my own. Nordika is probably the number one reason for this she explained the unusual way the matchmaking works. She was very wise in all my communication with her and always gave me great advice. She was always available to reach.
Response from VIDA SelectJun 23, 2025
Hey T! Thanks so much for leaving a review for us - which we super appreciate. You are just such an amazing person to work with, and I cannot tell you how much I enjoyed getting to know you. You are always so open minded in your approach and willing to take bold steps. I know you have an exciting time ahead of you in your next career move, so wanted to take a moment to wish you all the best with this! I am rooting for you and looking forward to receiving your updates on life, love and everything else :) Nordika
BA
Barbara
Vida Review
The staff at Vida were so wonderful—especially my matchmaker Nordika, who was helpful, thoughtful, empathetic, and super responsive. They helped me reshape my profile, put a lot of work into conversing with the various matches, and helped me set up some nice dates. And Although I did not meet a match this time around, would definitely try again in the future.
Response from VIDA SelectMay 27, 2025
Thank you so much for your kind words Barbara. I so enjoyed working with you and want to thank you for allowing us to work alongside you on this special journey. You are such a kind and gracious lady, and I know your forever person is going to be one lucky gentleman. Please stay in touch and let us know how it goes - would love to hear your updates! - Nordika
VZ
Vincent Z.
I never considered going on dating…
I never considered going on dating sites as I was only interested in a long term relationship. Thanks to Vida and Nordika, I met Linda who I am hoping will be a long term relationship.
Response from VIDA SelectMay 27, 2025
Thank you for leaving this review for us Vincent. Working with you and getting to know you was such a pleasure. Thank you for trusting our process and allowing us to show you what we are capable of. I am so happy that you have found a meaningful connection and wishing you all the best for a beautiful future. You so deserve it :) Nordika
KE
Kevin
VIDA Select made dating effortless
VIDA Select made dating effortless. My matchmaker, Shyne, handled all the logistics regarding constructing narratives and my pictures for my dating profiles. All I had to do was show up to dates.
After the first month, I had already gone on a few dates.
The process was smooth, and the matches were carefully selected. If you’re looking for a hands-off approach to dating with quality matches, I’d recommend giving them a shot!
Response from VIDA SelectMar 24, 2025
Hi Kevin,
I really appreciate you taking the time to leave this wonderful review! I’m so happy to hear the process felt smooth and effortless for you, that’s exactly what we aim for. Curating your profile and managing the logistics was my pleasure, and it’s exciting to see it led to meaningful dates early on. Wishing you nothing but the best moving forward! - Shyne
