ViasatReviews of viasat.com

James, the installation tech who put in our Viastat internet today, was very professional, courteous and did an outstanding job! Thank you James! We are in Sioux City, IA

Agree with all of the reviewers here. They don't deliver anywhere near the speeds promised, and if you cancel, they charge you a cancellation fee of up to $360. I paid for 50Mbps service, and my service averaged 3Mbps. They said they don't promise 50Mbps speeds and that 3Mbps meets their promise. I'm filing a dispute with my credit card company.

The service is incredibly terrible for what they charge you and their terms and conditions are made in such a way that they can shield themselves when you are out of service or have an unbelievably slow connection.

Un servizio totalmente insufficiente per non dire peggio... hanno mandato in blocco l'auto di mia moglie e contattati al call center non hanno saputo/voluto risolvere il problema creato fermando la macchina per la strada..da evitare..

My house burnt down so called viasat since they no longer have a chat service for helping customers. Their menu for connecting to department is all by voice command (no number to press) so it took forever to get connected to a human. Informed the person that my house burnt down to the ground so he offered to send a tech out to my house to fix the connection. Next they transferred me to the accounting dept (30 minutes wait) and said they were going to send me a box send back the modem. Yeah like there was anything left of their modem. Next they tell me they are going to bill me for the next month worth of service even though I have no service. Needless to say I will get another ISP when I get a new place to live.

This company is horrible!! I wish I had read the reviews first. They will rip you off every chance they get. Do NOT give them your banking or debit card information. They will draft money anytime they want. I wish I didn't have to give them a star at all.

there sneaky they changed my billing date in my viasat my personnel login and when I call they play games and keep saying it will be changed to what I have it set at. MY viasat login is nice so you NEVER have to call them

I have had Viasat for 3 years now and the ONLY reason is because it was the only internet provider in my rural area. They did not properly explain that satellite internet is not the best when on a VPN and that other than days that are perfectly sunny 75 degrees with absolutely no wind, my service would be slow and often interrupted! When I called to disconnect my service as we finally have a much faster, more reliable & far less expensive service in our area; I was told they do not give any credit for partial months and they would not send out the box to return equipment until the day of my next billing cycle. I have worked in Customer Service for almost 30 years and this is absolutely not how you take care of a customer! I would be embarrassed and ashamed to think that the company I worked for would rather take money out of the pockets of hard working people rather than issue a credit that is deserved back to them. I would never recommend ANYONE to use this service as there has been no pleasant experience since the first day thru the last day of service.