Kassandra H.
The technicians were awesome
The technicians were awesome! They were respectful, professional and excellent customer service! Both of them make a great team work!

Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
Excellent

Internet & Software · San Francisco, California
Excellent

Internet & Software · San Francisco, California
Excellent
747 approved reviews, newest moderated first
Kassandra H.
The technicians were awesome! They were respectful, professional and excellent customer service! Both of them make a great team work!
Ray
The first person I talked with hung up on me. I called back and got someone different. They were very helpful, easy to understand. Although it didn't resolve the issue, it gave me more of an understanding.
No T.
Extremely terrible service. Unreliable. Random goes down and have to fight to get it to come back on. Slow speeds. I pay for 50. They tell me to expect high 30s, I get 2to3 on average. Overpriced. Extremely disappointed and dissatisfied.
Valued Customer garey V.
To long of cable run very slow no 5g 2.4 only very disappointed Garey Vaughn
Natasha
No one is listening the last two times I called.
Shirley
The tech was very friendly and on time in to me what was wrong and fixed it for me
Gilbert
Your internet is very, very slow and when you buy the best one. You still get the slowest plan and you HAVE to buy more data.
Kay
Always a hassle. It would be nice to talk with someone who speaks English. It would also be nice to have the customer service rep explain that I needed an upgrade and schedule the service instead of just sending out a technician who had to call for authorization and then had to have me call Viasat as well.