ViasatReviews of viasat.com

Can’t enjoy our entertainment, constantly buffering. Example during one quarter of a game it buffered 6 times.

Viasat does a good job. They are very fair, and provide a good product.

Senior discounts would be great, not all of us can really afford these prices.

the service is great, always connected 99% of time, when it isnt it comes back on when they fixed the outtage and it wont be off long and not all day like spectrum less than a hour

Service has been very good until yesterday. I can no longer watch a short u-tube, and everything is very slow. It may be I have used up my data.

When we canceled our subscription to Viasat we got a lot of conflicting information. Having to pay for a full month of service we didn't use is poor customer service. Too expensive for what we were getting. We went with another provider, Evertek, that is faster, less expensive, and amazing customer service. Still waiting on the box we are to use to send old equipment back to Viasat. Calling customer service is not a good experience. It would seem if you can offer 2 free months to try to keep us you could lower your prices and provide a better product.

Too many extended outages.

This company is one of the few that can get a signal at our residence. My husband travels for his job 6 months out of a year. I dislike that we have to put our service in hibernation status instead of getting it shutoff. We still have to pay monthly fees. We are going to discontinue services when we are home to dismantle and return the pieces necessary.