Unhappy in O.
Slow speeds
Customer service is decent and polite, problems though are never resolved. Internet speeds are EXTREMELY slow, even paying for the supposed highest speed. Everything buffers constantly.

Viasat is a global communications company focused on helping people stay connected. We provide satellite internet solutions for residential customers and small businesses throughout the United States, including in rural, remote, and hard-to-reach areas where traditional broadband options may be limited. Backed by our next-generation satellite network, our service supports everyday online activities such as streaming, browsing, remote work, and online learning. We offer a variety of internet plans so customers can choose the option that works best for their household. Viasat also offers fiber internet service, which is currently available in select California cities, providing customers with additional options for reliable internet service to keep them connected.
Viasat (viasat.com) has 747 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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747 approved reviews, newest moderated first
Unhappy in O.
Customer service is decent and polite, problems though are never resolved. Internet speeds are EXTREMELY slow, even paying for the supposed highest speed. Everything buffers constantly.
Chas
I think the service you provide is very good. The only issue I have is the fee. Primary house I have Comcast and charged $88.00 for their fastest service. Viasat charges $119.00 for service.
Robert
Wi-Fi is very weather dependent- it’s on and off depending on clouds/rain etc. we are in a non cellular area and no options for wired internet. Wi-Fi calls drop often - if you don’t purchase the service plan having a service person come on site is extra cost. Buffers quite often.
Stogga
Yesterday I had about 2 hours of on and off TV viewing time. The service is bad enough in good weather but when lousy weather hits you're lucky to get anything at all. I'm just waiting to after the holidays to change services. It really hurts knowing I'm paying $100 for a $20 service
Mrs Anne Hart M.
The conistency of the service....
Doris
I have piss poor service, I have no internet!
David
We lose service at peak times of the evening kind of frustrating
Steve G.
With a satellite at 22,300 miles up, there is little you can do to provide adequate service.