ViasatReviews of viasat.com

Honestly, the worst internet I have ever had constant data And you have to spend almost a 140 to $70 to even get a decent internet with that via they have no plans for anyone that needs good internet and they take advantage of people who are barely in the limits of their ranges to give them. Barely enough internet to do anything and not to mention constant data Almost not even 3 to 4 MB, upload download speed, and that is high-speed internet. I see that is a fraud, a nice, false advertisement. And not to mention I have discontinued my account so many times and you people keep continuing to charge my mother and father, the worst internet company I've ever met and honestly, my parents don't deserve a c***** internet. They're elderly disabled. They need internet to communicate with their family and you can't even do that. For them via sat is the worst internet ever, and I will continue to say it. And as a customer, I have the right to say, so of course, nothing will ever be done about it, but that's what you expect from you rich corporate freaking internet companies. I was watching you

Too much $ Shuts off and have to reboot Run out of HD if I use my tablet

never answers the phone! I called to cancel your service in October as it was not working so we went with our AT&T !! we have called several times with no answer from you !!!

The installer arrived a bit before the appointment which was great. He was a very personable young man and I enjoyed our conversations throughout the time that he was working inside. Viasat is a very good satellite provider that I had been a customer of some years prior. I had gone to a less expensive company and been unsatisfied with the outcome. The towers in my rural area are crowded and unreliable...I guess you get what you pay for! I'll stick with Viasat until they price me out.

What made it good was that it was finally resolved. What made it tough was that it required 4 different phone calls to two different numbers. Also, it was not good that I was told I had no coverage for a technician to come to my home when I knew I did. Finally, with all the different solutions ViaSat provided it kind of resolved itself. Meanwhile it took away most of my morning.

I love the people that come to Powell. Always so nice. I am a hard poke and they work very hard to get my vein.

Josh listened to our preferences for location of antenna and explained answers to our questions. Despite cold, snow, and address mix ups, he was on time and provided installation quickly. Pleasant maner.

The person I was talking to was very helpful. They did not try to talk me out of canceling my internet and I told them why i was canceling. they took the time to help me and were very courteous when they talk to me. If I need viasat again I will come back because the customer service rep was easy to deal with and very respectful.