ViasatReviews of viasat.com

The wifi is incredible never a problem until the weather gets bad and then the signal is only gone for a few minutes..

My internet has been down 8 days now and won't be able to get a technician to fix for another 5 days. NOT HAPPY!!

Didn't get any service when it was raining.. bad internet

Rates are much too expensive.

Our internet has barely been working for almost 2 months now. We are told that Viasat is limiting our speeds because “congestion”. We haven’t even gone over the 360 data threshold, and we pay a lot of money year $120 a month. Terrible

We have been with Viasat for 10 to 15 years and have found their service to be basically reliable and useable. Yes, sometimes during storms you can lose a connection. And, yes, it is not as fast or quick as a land connection. But when you are in a rural location it works. We can stream videos, play PC games (but not multi-player ones, 3/4 second lag makes it hard). If you are an intense computer user, you might need to find a faster service or move to a city. We have never had to have a service call. They have improved their plans over time. We used to only have a 12 Gb data limit, now it is a 60 Gb limit, which for us, usually works just fine. As a matter of fact I have a zoom call in less than 10 minutes, so I need to wrap this up.

Reliable,great customer service

They are the only ones that will bring Internet to rural areas so have no choice but to use them. Sales always sound good but it is difficult to get service!