Corey L.
I had issues with the glass accessories…
I had issues with the glass accessories fitting properly. Customer service person went from being dismissive to flat out rude. The same person has also harassed me online for sharing my opinion about the incident. It’s a shame, they have a nice selection - but I will never shop with them again because of how poor their customer service is.
Response from vgoodiez.comAug 13, 2026
Hi Corey, This is a copy and paste from our very last interaction on the subject: Hi Corey, I'm happy to give you a choice then. If you feel it genuinely is a defect of the adapter we can send you another one. And we won't even require you to send that back. But if that doesn't resolve the issue, I'm not sure we have options for you. We have sold hundreds of these and I don't recall having any defect of this nature, but it is possible. Please let us know how you'd like to proceed. Thanks Scott The purchase was for low cost mass produced glass accessories. There is always a little tolerance in these items and fitment can vary depending on the receiving glass pieces as well as the adapters themselves. Sometimes things are going to wiggle, especially when stacking multiple adapters together like you were. The key is the ability to get an airtight seal. We tried to explain that and offered to replace it. Maybe we could have worded it differently but you should consider your own tone and the fact that we did provide solutions. You went on a one star review rampage hitting reddit, google and anywhere else you could find. You even made up sock accounts that I reported to Google for removal as it was clearly you and clearly fictitious. So you can project that harassment all you want but we are only responding to your smear campaign which is the real harassment. -VGoodiEZ Team



