vgoodiez.comReviews of vgoodiez.com

I am highly pleased with my purchase from VGoodiez.com. The processing time and shipping were extremely fast. Everything was packaged together very well and I have no complaints whatsoever! I will be continuing to do business with VGoodiez in the future!

Vgoodiez has amazing customer service, and stellar products. They helped me procure a product of theirs that was deemed out of stock but went above and beyond in looking for it, and alas found it. I will be doing business with them in the future, and would recommend to all my loved ones!

Great business. Fair pricing and very helpful if an issue arises. Highly recommend.

They’re just really good people. Really knowledgeable and helpful. Willing to educate and are so so kind. This is a family owned business, and you can tell this is a dream come true for the owner / guy running it. I’d shop here again for sure

This is my second purchase from VGGoodiez, and I honestly couldn’t be happier with both the products and the company itself. I originally purchased my WOHW from them, and most recently picked up a Tempest 2. From the beginning, their customer service has been outstanding. They respond quickly, are extremely helpful, and actually care about their customers. When I reached out about the Tempest 2, they went above and beyond to help me out, and the whole process was incredibly easy. Both of my devices arrived beautifully packaged, exactly as expected, and in perfect condition. They also got my orders out quickly, which is always appreciated. What really stands out to me is that these guys don’t just seem interested in making a sale. They genuinely appreciate their customers and take pride in what they’re doing. After two purchases, I can honestly say I’ve had nothing but an excellent experience with VGGoodiez. I know they’ve received a couple of negative reviews recently, so I wanted to take the time to share my experience because it has been the complete opposite. I would absolutely buy from them again, and I have no hesitation recommending them to anyone. Thanks again to the VGGoodiez crew for taking care of me. You guys are awesome! 🤘🔥

The most amazing customer service I've delt with period , they answer very quickly and provide the best help they can, they really go above and beyond for their customers, I've bought many amazing products from vgoodies and they make sure you get what you wanted and are happy with it , and the simple fact that they care about each and every customer is very refreshing and like a breath of fresh air in modern times

Bought some needed parts for my vape i couldn't find elsewhere. Thank you vgoodiez for having it and shipping it abroad

I purchased a Ball Vape from Vgoodies in 2024. A combo that cost $275. When it arrived I plugged in the PID to make sure it worked. It powered on. I put it aside until I could get a handle for the wand cause it came without one. The first time I plugged the wand into the PID I felt a tingle of electricity. The outlet then fried. Which freaked me out. I contacted Vgoodies. Instead of offering me a free return shipping label like most decent places will without being asked they proceeded to tell me it had to be the wiring in my apt. That "thier awesome products have helped customers find faulty wiring before". I was in the middle of Chemo and wasn't 100% able to focus. I wanted to send it back for a refund. When I got the address to return it they said to let them have the tracking number once it shipped. Thier policy is the customer pays for shipping to return even a defective item. I've never had a company not offer a free return shipping label when a product they sold me was defective. This is not only defective it's dangerous. First they wanted me to plug it into another outlet to test it. I refused. I was afraid of the thing at this point. I just wanted a refund. They like to keep select parts of conversations with unhappy customers out of their replies. They told me to test this dangerous thing that just shocked me by trying another outlet. So when they didn't offer a free return shipping label to return the dangerous, defective item they sold me I started reading reviews. Then I started reading the nasty replies from thier customer support and the owner online who has called people shills on public forums. Hostile and unprofessional. Vgoodies has a rate us section on their site. Inviting reviews. Anything under 4 stars receives a hostile accusation and the how dare you post this here on our website speech. They don't seem to like honesty when it's not in their favor. Before I could do anything I ended up in a hospital for 4 months. When I got out I had forgotten about it. I had borrowed enough to get a different vape. Over a year later I am looking for a new vape. I forget they were the ones who I had bought the dangerous POS from. It was too late by the time I realized. The new item I bought was a well known brand I knew I could trust. 350 dollars. So I had now spent 625 dollars at this company. I moved. So when I received the new brand name item I remembered the Ball Vape. I was stupid and desperate enough to try to see if it really was my outlet back then. The dangerous thing again zapped me and fried another outlet. So I email them and remind them about the issue with the defective ball vape. I told them I now have proof it's not my wiring. 2 separate address 2 fried outlets. I remind them I just spent another 350 dollars. I admitted it was a mistake because I forgot they sold me a defective mess before. I asked for a refund for the ball vape. Seeing as I was right and it was defective. They replied exactly as they had the first time. First blaming my apts outlets. Then when I sent a photo of the outlet to prove it wasn't the kind with the red button they still claimed it had to be on my end. I found an AI overview that said for a PID to fry an outlet and not trip the breaker....it had to be a defective PID or wand. Thier guy emailed back that he agreed. I was offered the same nothing. They wanted me again to pay to mail it to them. I asked for a free shipping label. They refused. Offered a reduced price label that in thier policy states will be deducted from any refund. Using the time that had passed as justification. Again saying if thier tech agrees it was defective the best I could expect was a "repaired" PID system that I could gift to a friend (yeah right let's torch my friend's house) since I was never going to use a ball vape again because of this experience. I read online before emailing them that I would get nowhere. That they have a history of defective products that they also have a history of issues replacing or accepting returns. They have a history of accusing anyone who is upset with their lousy customer service solutions of attacking them. I was accused by Scott of making threats. He considers the promise of a bad review from an unhappy customer a threat. Honesty is a threat to Scott if it threatens his wallet. I never would have risked buying anything had I read ALL the reviews. Now comes thier reply full of accusations and excuses with a touch of hostility. Don't care. This is about customers sharing thier experiences. Your predictable hostile and dishonest replies mean nothing to future customers researching you. I'm glad you do not seem to realize that. Anyone who believes you couldn't generate a bunch of 5 star reviews is a fool. It's a common practice with bad companies like yours.