Alan K.
Easy process, but could be better
Ordering the product truly is easy, especially when one has ordered it before. My issues were twofold: 1. Once I submitted the order, there was no method for editing the doctor information that was listed. I found out right after I checked out, that I had chosen the wrong one. On other sites (e.g. Amazon), one can easily modify the info collected. I spent quite a bit of time trying to find this, only to give up. I then sent an email to customer support, which was responded to immediately the next day. 2. My vet said that he had indeed faxed the approval back, but it was not received, thus requiring us to first call to check the status, and then to have him re-fax. This next attempt was received. Product was then received, and all is good... Alan Kaufman