Vestigee Reviews | Read Customer Reviews of vestigee.com

Vestigee Reviews | Read Customer Reviews of vestigee.com

Vestigee reviews

655 approved reviews, newest moderated first

Peter S.
Oct 14, 2026
I understood I had cancelled the…
I understood I had cancelled the subscription, however I was notified by my bank that a sum had been taken by the company. On contacting the company I was pleasantly surprised that within minutes of my email the matter had been fully resolved. Nice to note that there are still some companies with integrity.
Response from VestigeeOct 15, 2026
Hello, Thank you for sharing your experience. We're pleased that our team was able to resolve the matter quickly and provide a satisfactory outcome. Kind regards, The Vestigee Team
Report
Aldino B.
Oct 14, 2026
Pessimo
Pessimo, serve solo a spillare soldi.
Response from VestigeeOct 15, 2026
Buongiorno, Ci dispiace leggere il suo commento, ma non siamo riusciti a individuare il suo account nel nostro database. La invitiamo a contattarci all’indirizzo [email protected], fornendo qualche dettaglio in più e menzionando questa recensione, così da poter capire meglio la situazione e offrirle assistenza. Cordiali saluti, Il team Vestigee
Report
Melvin P.
Oct 14, 2026
They responded in minutes to my query
They responded in minutes to my query, very happy
Response from VestigeeOct 15, 2026
Hello, Thank you for your feedback. We're glad you were happy with the speed of our response. Kind regards, The Vestigee Team
Report
ALESSANDRO P.
Oct 14, 2026
Fregatura
Fregatura. Dicono solo cose sull’origini del Cognome trovare in rete dall’AI. Nessun documento, nessuna foto, niente di niente. Per dí più fate attenzione, perché sottoscrivono un abbomamento , che se non disdicete vi costerà 34 euro.
Response from VestigeeOct 15, 2026
Buongiorno, Ci dispiace che il servizio non abbia soddisfatto le sue aspettative e la ringraziamo per il suo feedback, che ci aiuta a migliorare. Le condizioni dell’abbonamento sono indicate prima del pagamento e riepilogate nell’e-mail di conferma. Se ha bisogno di assistenza, può contattarci all’indirizzo [email protected]. Cordiali saluti, Il team Vestigee
Report
Lynne S.
Oct 14, 2026
I made a mistake not reading the…
I made a mistake not reading the conditions . I emailed Vestigee, Lilly and Lea quickly answered and refunded my subscription charge . Very happy with the outcome .
Response from VestigeeOct 14, 2026
Hello, We’re glad our service meets your needs. Thank you for your feedback. Kind regards, The Vestigee Team
Report
Alice W.
Oct 14, 2026
Why ask current name and not maiden…
Why ask current name and not maiden name also why not ask which country you were born in ie Scotland England Ireland or Wales rather than UK also false advertising you say free for 5 days but actually ask for money before you will publish anything
Response from VestigeeOct 14, 2026
Hello, We’re sorry that the service did not meet your expectations. The trial offer and its payment conditions are displayed before checkout and reiterated in the confirmation email. Please contact us at [email protected], mentioning this Trustpilot review, so our team can look into your concerns and assist you. Best regards, The Vestigee Team
Report
David W.
Oct 14, 2026
Fantastic service
Fantastic service. Lily answered and sorted the issue in a very professional manner. Thank you
Response from VestigeeOct 14, 2026
Hello, Thank you for your review! We’re glad you had a positive experience with our service. Kind regards, The Vestigee Team
Report
Amandine C.
Oct 14, 2026
fuyez
Nul, ne vous faites pas avoir. On nous indique 5 jours offerts mais on doit quand même payer avant toute chose... J'ai rempli moi même tout mon arbre des grands parents au arrières arrières petits enfants. malgré toutes les données pour toutes les personnes (chacun ayant ses parents, ses frères et sœurs, ses enfants et petits enfants) il réussi à me sortir des fausses carrières, faux métiers. Le rapport parle juste du fait que certaines personnes sont dans tel coin de France et d'autres ailleurs. super merci c'est moi qui ai renseigné les villes de naissance. bref argent perdu, temps perdu à completer, Zero info, ramassis de bétises racontées. Et le pire, si je veux juste garder accès à l'arbre que j'ai entièrement construit moi meme, je dois de nouveau payer une autre somme.
Response from VestigeeOct 14, 2026
Bonjour, Nous sommes désolés que le résultat n’ait pas répondu à vos attentes. Les informations présentées proviennent des registres officiels disponibles au moment de la recherche, et leur niveau de détail peut varier selon les personnes. Nous vous invitons à nous contacter à [email protected] en mentionnant cet avis afin que notre équipe puisse vérifier votre dossier et voir comment régulariser la situation. Cordialement, L’équipe Vestigee
Report