Charles M.
Disappointed
Placed and order for a single panel, first came damaged, so we refused. Contacted customer service and they put in for a replacement. Re[placement supposedly got lost, never received. Received credit. But very disappointed overall.
Response from Versare Solutions, LLC.Jun 23, 2022
Hi Charles, We're very sorry for the shipping damage that happened to your original order. We sent out a replacement immediately after you contacted us, but that order also was damaged while en route to you. We package up our products heavily for instances like this and unfortunately once the order leaves our dock, it's in the hands of the freight company. We've issued you the full refund and you should be seeing that within the next 7 business days. Please let us know if there's anything else we can do, we sincerely apologize for the inconvenience this has caused. Thanks, The Versare Team