Versare Solutions, LLC.Reviews of versare.com

I got a fairly quick email response after the first question I asked. Then it became quite a long time before I would get a response back. Over a week for a reply back is not good customer service.

Great Customer service, horrible shipping times...

Your website advertises 2-3 days shipping. It took well over 7 and some items came scuffed and scraped.

Panels arrived heavily damaged and shipping company delivered them knowing they were damaged and very quickly departed before they could have been reviewed by staff. However, the process to get new ones was easy after submitting a few photos. We are still waiting for confirmation on shipment of the new panels. UPDATE: Received new panels without issue. Please note these are very flimsy and made with cardboard inside so they can damage easily. One of the new panels was slightly dented on the side so it was a little difficult sliding the poles down the side but we were able to make it work with some olive oil!

The customer service would receive a 5 star in excellence. However, the room divider did not cut the noise from one side of the room to the other, and is therefore, not being used and is a waste of my organization's money. I now do not know what to do with the room divider as it does not meet the purpose of its purchase.

My first time ordering your product. You should wait until I get the product and i got what I ordered. Pricing seems fine. Hard to rate the product until I get it.

The partitions are great - high quality, easy to assemble, light when you are working with them but solid when in place. However, this entire purchase was sullied by the incompetence and incredible unprofessionalism of the provided freight delivery company. Absolutely zero communication on delivery, despite tracking showing they should have been delivered. Multiple calls from us to locate and arrange delivery went nowhere, then received a TEXT 10 minutes before they dropped the delivery on the curb. We were nowhere near the delivery location and couldn't be there for over an hour - it was supposed to be a delivery window, but again, zero communication other than a last-second text. Horrible experience will cause hesitation before we order again.

Ordering was easy. I am with a tax exempt organization and having to request tax removal is not ideal. I sent in my request when I ordered and have not received a response regarding tax credit.