VersaDesk Reviews | Read Customer Reviews of versadesk.com

VersaDesk Reviews | Read Customer Reviews of versadesk.com

VersaDesk reviews

698 approved reviews, newest moderated first

Debbie B.
Apr 20, 2018
I absolutely love my versadesk.
I absolutely love my versadesk.
Response from VersaDeskApr 20, 2018
Hi Debbie, We are so pleased to hear that you are loving your Power Pro. Thank you for your purchase.
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Ricky R.
Apr 20, 2018
Advertised as fully assembled
Advertised as fully assembled, is not. Arrived broken and 2 left arms to attach, see fully assembled again.
Response from VersaDeskApr 20, 2018
Hi Ricky, Sorry for the miscommunication. We are working diligently to get this rectified. Our agents will be following up with you immediately.
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Atlas Building C.
Apr 18, 2018
We are very pleased thus far with the…
We are very pleased thus far with the product. Our experience with order and delivery was a positive one.
Response from VersaDeskApr 18, 2018
Dear Atlas Building Company, We appreciate your purchase very much and are happy to hear about your positive experience with VersaDesk. We hope that you continue enjoying your Power Pro for years to come.
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Erika A.
Apr 18, 2018
perfect addition to my workspace
The desk arrived promptly and was a breeze to setup. I am very happy with the ease with which I can now move between sitting and standing.
Response from VersaDeskApr 18, 2018
Hi Erika, Thank you so much for your positive feedback. We are glad that you are happy with your Power Pro Corner.
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Doug N.
Apr 18, 2018
I hope I will be pleased with the…
I hope I will be pleased with the product... when I finally receive it. I tried to order online but was unable to because the site didn't have the functionality to accept a credit card that has a billing address different than the shipping address for the product. So I had to call in to place the order. The employee assisting me was friendly and helpful. However, I ordered the product on 3/28 and by 4/16 when it still had not arrived I checked with FedEx on the status only to find out the shipping address was not entered correctly (no street name). I called back to Versa to get the address corrected. The order finally arrived on 4/17... and it was the wrong color. I'm in the process of returning it. I'm hopeful that when the correct shipment arrives I'll be pleased.
Response from VersaDeskApr 18, 2018
Doug, Thank you for your feedback. We apologize for the mishap. We are working diligently to get this resolved for you. In the meantime, please call us directly at 800-465-1660.
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Jun E.
Apr 13, 2018
Extremely unhappy with your service
Extremely unhappy with your service. Not happy at all. -First you guys sent me a defective product. Keyboard holder is scratched everywhere and looks to like you put another sticker on top of used product. -Desk does not go all the way down and the motor is defective. -Power button area is chipped. And, I get a email from you guys two days later that the same product I order is now going for $312 instead of $390. Your customer service refuse to do anything to compensate and made it sound I should be just happy that you guys are replacing my item that is defective. Worst customer service ever and will NOT order from you guys ever again. Once I have received my replacement product remove me from all your contact. I should have just ordered from the Veridesk instead. They have way better service then you guys. Will not leave any good review with you guys from this point on.
Response from VersaDeskApr 13, 2018
Dear Jun, We sincerely apologize that you received a product that was damaged during transportation. Sorry for the inconvenience this may have caused. We are simply attempting to rectify the situation and shipping you a full replacement so that you can start enjoying the benefits of your Power Pro.
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Gregory H.
Apr 10, 2018
Had questions about the use of the Manual Basic VersaDesk for a 17" laptop
Had questions about the use of the manual basic 36" VersaDesk for my 17' laptop. I got through on the chat easily and your rep was gracious and helpful.
Response from VersaDeskApr 10, 2018
We are glad that we could assist you over chat and got your questions answered. Thank you for your feedback Gregory!
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Kathleen
Apr 9, 2018
Very happy with customer service
Very happy with customer service. She was most pleasant and helpful. Can't wait for the desk to arrive. We are all excited.
Response from VersaDeskApr 10, 2018
Hi Kathleen, Thank you so much for your feedback. We always strive to provide the best possible customer service to our customers. Enjoy your Power Pro!
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