VersaDeskVersaDesk is the leader and original in Electric Sit- Stand Desk Solution products that specializes in innovative designs for your office, at home, at your work space, or for the hobbyist. Our designs are registered and patent pending. Being around since 2006 we have the experience in creating innovative and long-lasting office furniture. From urgent needs to specialized project requirements, you can be assured of the most professional, creative, personalized and prompt service in the industry.
VersaDesk (versadesk.com) has 698 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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698 approved reviews, newest moderated first
Michelle
The customer services is awful. I've been trying to get someone to address an issue with our desk for months. The rep, Eduardo Silva was extremely unresponsive, and once I finally got him to say he would fix it, nothing has happened since then. This has been an extremely disappointing experience, that still, has yet to be resolved. Order #527104
Michelle B.
I've actually enjoyed most of the products I've purchased from Versadesk. However one desk broke a couple months after receiving it, and its been about 3 months of trying to get it resolved now, and still no resolution. Sales rep Eduardo Silva keeps saying he is going to send replacement parts, but nothing ever comes. He hasn't returned emails, and didn't return my employees calls, so I had to get involved, with still no resolution. If nothing goes wrong, you will probably be happy with their products, but if you have an issue, I can't tell you with any confidence that it will ever be taken seriously much less ever get resolved. They are really awful at customer service, in my experience. This is an update to my original post... I finally did receive a replacement desk, after months of trying to get some resolution.
Fabiola L. S.
I got the “PowerPro® Elite - Sit To Stand Electric Desk Converter With USB Charging Plug, Memory Setting and App Controllable” and I love it!!! The Memory setting functionality is the best. Makes the standing and sitting position feasible in seconds! Would strongly recommend it!
customer
Love it, once it arrived. Initial shipment was not for the desk that I ordered. Very rapid response by customer service to receive the proper desk and then return the wrong one. Nice to have memory settings for the desk height. Really helped during COVID.
GLORIA A.
Great desk riser! It meets all of the requirements needed!
TC
Customer service SO bad, it's actually unbelievable. My desk arrived with a damaged adjustment knob - it was poking out through the packaging at the time the desk was delivered. I emailed them requesting a replacement, I sent them pictures of the desk, the shipping box with a hole in it and the damaged knob (the plastic cracked). This was LAST YEAR. Now fast-forward to June 2021. They have STILL NOT SENT THE PART. All I have gotten until now are replies from their "service" team asking me to send pictures of the desk and the damage. Nevermind the fact that I sent these pictures from the onset. These people pissed me off to the point that gave up on trying to get the knob replaced. I actually took a hammer to their crappy desk and tossed it in the trash. Unbelievable, I know, but great therapy.
customer
Forced me to make a double purchase instead of refunding the lost item.
customer
The title says it all.