VersaDeskReviews of versadesk.com

Excellent customer service!

I ABSOLUTELY 💯 LOVE ❤ MY VERSADESK. I HAVE NOT SAT TO DO WORK SINCE MY VDESK ARRIVED. EASY ASSEMBLY ALSO. CAN'T WAIT UNTIL I CAN UPGRADE. #GO.VERSA Cheryl D Garland

This is a fabulous desk! Solid, attractive and easy to use. It would be 5 stars… but the descending speed is very slow. Ascending is fine, rapid and accurate, the the descend is really sluggish. It’s probably designed that way to avoid collisions with desktop paraphernalia, but still… so… 4.5. Otherwise, great desk for the money. Very happy.

Love the desk. One small issue--the blue LED is always on. The versa desk is in my home office (my bedroom), and the bright blue light is a problem at night. I have to cover it with something so that it doesn't disturb my sleep. It'd be great to have an off switch for the light. Otherwise, wonderful product and and I really appreciated the follow-up customer service call after I received it.

I love the VersaDesk. It compact enough to sit on my existing home office desk but yet big enough for my 2 monitors and laptop. The transition from sit to stand in seamless. One of the best purchases I've made for my home office.

It's a great-looking desk, but that's about it. Everything on their site and even their packaging tout that they are simple to assemble. That couldn't be further from the truth. Their instructions are about as clear as mud. They are horribly written and full of grammatical errors. I strongly question that this is actually a US made product. For anyone that has ever had to figure out Ikea instructions and have been frustrated, forget these. Versadesk makes Ikea's instructions look like the best manual ever written. Once you figure it out and get to the end, you will realize that they didn't manufacture their parts correctly and some of the pre-drilled holes are in the wrong location. After making it through these two frustrations, you will attempt to contact customer support. Good luck with that. It's not happening. No one answers the phone. No one responds to messages. The only way to ever get anyone on the phone is to call their sales line. Someone will answer, but they will also quickly tell you that it's customer support's job to help with this and transfer you to another voicemail that's never responded to. They're great at answering and responding when they're trying to hook you into buying. Once you've bought, you're screwed. I REALLY wish I had done more research and read up on them before buying.

It is good for one’s back. But it causes other ergonomic issues when working with the setup of 2 monitors 1 laptop and keyboard. I had to stop using versadesk because was feeling more pain then before. Now the versadesk is on the basement useless. When trying using versadesk with the equipment ratio I just mentioned, it is highly NOT recommended.

I sent two separate emails about parts that were missing for one of my desks accessories. One was a simple part that was was sent. I never received the second part after multiple calls and emails.