Angela S.
Dreadful experience trying to use app…
Dreadful experience trying to use app would not let go past uploading photo.Just checked in online with aerlingus on departure and printed boarding passes. On return flight could not get past checking in online without downloading the Veryfly app which would not work.Aerlingus did not say this app was compulsory in order to travel it just recommended it, but could not check in on line to return without it. It was so stressful especially when it would not work. Aerlingus also advised to bring paperwork anyway so what is the point of the app.Aerlingus should drop this .Had to get to the airport early to make sure could check in at desk and get boarding passes printed the old fashioned way and speak to a member of staff.Other passengers we spoke to were distressed over the situation and said they would have to reconsider flying with AerLingus now if this app is not dropped.Flying is stressful enough without this added extra dreadful experience.



