Learn to speak a foreign language; online language courses and language training. Live one to one lessons and classes with a personal language tutor on Skype. Learn French, Spanish, Italian, German, Chinese and more with Verbalplanet.com. Take a free trial lesson today!
Verbalplanet (verbalplanet.com) has 572 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing572 approved reviews, newest moderated first
Lukas
Great platform to improve a foreign language, I am enjoying my lessons like never before. My current teacher is awesome, helping me in many ways expand my language skills. I would highly recommend it to anyone.
Response from VerbalplanetDec 16, 2020
Hi Lukas and thank you for your feedback. It's great to hear that you are enjoying using Verbalplanet. As always, please get in touch with any suggestions for improvement. Kind regards The Verbalplanet Team.
Naama S.
I love the platform and the idea behind it. I could not be happier with my teacher, he is the best! I am disappointed with the support, or lack there of, which I had received from the site support team. I am a blind person using a screen reader and had written quite an extensive description of the difficulties I have been having with some accessibility related issues of the website. Apart from a generic, automated response I received no reply and I contacted about 2 months ago so more than enough time to have replied. If it hadn't been for this, I would not hesitate to give a 5 star review, but I am actually quite upset, as a paying customer, to have had no response or help. So 4 days after posting this I received a reply that has basically nothing to do with my original complaint, I was asked a question and wasn't even told where and how I could directly answer it.It felt like a reply that had been written just so it looks like they replied. There was nothing in my personal mailbox about any of this. Continued disappointment.
Response from VerbalplanetNov 25, 2020
Hell Naama We are trying to work with you to resolve this problem and have contacted you at the email address you used to send your original enquiry. Our support team has also been investigating the issue by using iOS Voice Over and identified an issue with using the main navigation menu on mobile devices whilst using iOS Voice Over. So that we can continue to assist you in resolving the problem we were requesting that you try and access the main menu using iOS voice over to see if this error had been resolved. Should you have any questions please do not hesitate to get in touch through your account. Kind regards The Verbal Planet Team
Fiona
I enjoyed my trial lesson and have arranged for another one.
Response from VerbalplanetNov 18, 2020
Hi Fiona and thank you for your feedback. We're happy to hear that you've enjoyed your trial lesson and hope that you continue to enjoy your classes. Kind regards The Verbalplanet Team.
Kate
I am learning Swedish with Jessica and she is a great teacher. I feel like I'm progressing after only a few lessons. I always feel so comfortable talking to her and also have alot of fun!
Response from VerbalplanetNov 6, 2020
Hi Kate and thank you for your review. It's great to hear that you are having fun learning a new language and we hope you will continue to enjoy your Swedish lessons. Kind regards The Verbalplanet Team.
customer
Bad communication.
Response from VerbalplanetNov 6, 2020
Hello We are sorry to hear that you feel we have not provided the service you expected. We'd love to assist you in resolving any problems you have, so please do get in touch through your account. Kind regards The Verbalplanet Team.
customer
Very happy with the service, reliable, fair
Response from VerbalplanetNov 6, 2020
Hi and thank you for your positive feedback. It's great to hear that you're finding Verbalplanet to be a convenient and effective way to learn a language online. As always, please get in touch with any suggestions for improvement. Kind regards The Verbalplanet Team.
Nielsen
Very good instruction, personal and helpful instructor, very capable and interested in helping.
Response from VerbalplanetOct 26, 2020
Hello and thank you for your review. It's great to hear that you are happy with our service and your language tutor. Kind regards The Verbalplanet Team.
Elisa del castillo R.
I have always been helped when I have needed it . I have had answers very quick and efficient. I am very happy with the service
Response from VerbalplanetOct 24, 2020
Hi Elisa and thank you for your feedback. It's great to hear that you are enjoying using Verbalplanet. As always, please get in touch with any suggestions for improvement. Kind regards The Verbalplanet Team.
