ML M.
Tutors that do not attend to their…
Tutors that do not attend to their lessons in numerous occasions should be let go.
Learn to speak a foreign language; online language courses and language training. Live one to one lessons and classes with a personal language tutor on Skype. Learn French, Spanish, Italian, German, Chinese and more with Verbalplanet.com. Take a free trial lesson today!
Verbalplanet (verbalplanet.com) has 572 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 13 reviews with 1 star · Clear filters
ML M.
Tutors that do not attend to their lessons in numerous occasions should be let go.
Riccardo
UI from 15 years ago, but it gets the job done. Fortunately the tutors, at least mine, are professionals. I asked multiple times for invoices after my purchases and I haven't received them so far. The customer service, if there is any, is inefficient.
RepetitorRU
They closed my profile after couple of years with no explanation. All was great before, i had many lessons and good reviews, i loved teaching at there and still want to continue. But since 3 years no answer... 100$ didnt give back too... If here a support team answering, pls help me get started again and I will erase this comment. I just wanna get back and my money too. Thank you!!!
Francesca F.
It’s been 4 days since I’m trying to approve my teacher profile and they keep reject me. They NEVER answered me once telling me why. I’ve added a new profile pic, my experiences, my education, Skype account..still nothing. They just don’t want more teachers and they don’t tell you.
Rudi W.
The lesson did not take place.
Response from VerbalplanetDec 12, 2022
Thank you for your message and we are sorry to hear that your lesson did not take place. So that we can resolve this for you as soon as possible, please raise a dispute against this lesson via your account homepage. To raise a dispute please go to your account homepage and then select the flag icon shown next to the lesson in question. As soon as we have confirmed the lesson did not take place a full refund will be issued to you. Should you have any further questions please do not hesitate to get in touch. Kind regards The Verbalplanet Team.
Flavia B.
I am very unhappy with Verbalplanet. I tried to work as a tutor completing the profile as suggested by them, but the profile status always says "unapproved" and no support was given to me. Not recommended!
Joe S.
Why keep paying this predatory system? It's a rip off. Once you're introduced to your teacher ditch them and pay your tutor directly. VP takes a huge cut for nothing more than introducing you to each other.
customer
I have been using this site for a long time. However, it is very inconvenient to have to authenticate every time I make a payment from a certain moment. If you don't go back to the old payment system, I think I'll use another site someday.
Response from VerbalplanetJul 11, 2022
Thank you for your feedback. We'd like to help make the checkout experience as smooth as possible for you. On the checkout page you will have the option to save your preferred payment method, for example PayPal or a Debit Card. This will make the checkout processs quicker. Please note that as more online payments are required to pass through 3D Secure 2 checks, you will find that wherever you shop online there may be occassional additional security measures to help prevent fraud. If you are having any other issues when completing checkout please do get in touch through your account. Kind regards The Verbalplanet Team.