Velvet CaviarReviews of velvetcaviar.com

I always look forward to making my next purchase and seeing what new products they always have. They’re always in style and have what styles I’m looking for my phone.

I really like this air pod case, its super beautiful and cute.

Great phone cases. Customer service is also top-notch.

I highly recommend this product.

They have a recall on a battery pack and they will not refund. I bought a battery pack and they have a recall. They offered to replace it with a different one, but I don't feel confident that the item is safe. These are usually purchased to match your phone and they are only offering a solid black option. I have reached out several times and they have told me they will not refund. Now they are not even responding. The items are not safe and they are not taking accountability and making it right.

I ordered two phone cases for my daughter for Christmas on November 30, 2024. On December 6, 2024 I got an email that the items shipped. On January 9, 2025, I got an email asking for an address verification, which I did. I found this odd since the items supposedly already shipped. It's March and my daughter still has not received the phone cases. I've tried reaching out, I've gone to the website, I've done everything I can think to get an answer to why, after 4 months, these cases never arrived. I should have trusted my gut regarding the shady looking website and navigation of it. I'll never order anything from them again and I'd caution others to never buy from them, too.

Sold me a water bottle advertised as rose gold on black. Instead it was weird faded printed pink and the design wrap was really wrinkled and ugly all around before somehow being even worse and GREEN on the bottom. They attempted to send me a new one as a solution, then a coupon for a future purchase when I didn't want that. I was done with this company but then they told me it was against their policy to do refunds and kept refusing to fix it until I told them they unambiguous falsely advertised an item and we're holding money they didn't have the right to. I had to threaten to contact my credit card company with the evidence before VC did the right thing. Additionally, in their reappeared emails to get you to buy, they will advertise in writing "full free refunds" and then when asked about it, they will tell you they you'll still be charged $5 for the return label because "that's not what they meant". And then after REPEATED automated emails asking for reviews, they conveniently didn't post my very thorough one (complete with photos and a video) of their terrible product. Awful shocking and very dishonest company

The product is excellent. Not only is it pretty it’s very protective.