Vector SecurityReviews of vectorsecurity.com

When we decided on a security system we did like many would do and called everyone that we found in the yellow pages for pricing etc. What sold us wasn't the price or the equipment it was the sales rep contacting me in the evening after he and I had already talked and asking if my wife had any specific questions/concerns he could address with her. Steven, our rep, did this on his own time and that added touch of customer service is what makes Vector Security who they are! The service didn't stop there... Steven stopped at our house during the installation to confirm the technician took good care of us and once again addressed any questions/concerns. If you are in the market for a security system contact Vector Security. The product is well worth the money and their customer service is top notch!

The representatives are fantastic to work with. The services provided very thorough and a fast response to calls or alarms.

Vector has always been great to deal with. Never any problems. Will always recommend Vector.

I have had Vector Security for a year and a half now and I experience many network failures. The six LOUD beeps that announce the system failure are alarming and have frightened me as well as guests. The service itself is fine and if I would have said outstanding if it weren't for the failures. Someone was out here to correct the problem and I haven't had as many problems as I did after the initial installation. But there are still problems. I have another year and a half to go on this contract and I dont know if I will renew.

Since moving into my home i've had a few false alarms, my fault, and the response time was amazing. So, I know it works!

Agata and Dave were more than helpful with the whole process of me getting my new alarm system hooked up. They made the process easy and I couldn't be more happy with the provider I chose.

We have utilized Vector for over 20 years in four homes and have always found them to be responsive to any concerns. A number of our neighbors have switched from a competitor to Vector based upon our recommendation.

This company is horrible! They promised stuff and didnt deliver. They also make accounts go negative. They forage signatures on contracts that they dont even tell you about. They say you can cancel any time but thats not true. This company and Total Connect Solutions is fraudulent foraging company and they lie and cheat.