Anthony T Adams S.
Customer service problem solving very,very poor
When terminating my service, I had to go through a lot of changes(writing a letter, scanning it , and sending it to a special department) that should have been easier and not so time consuming. I was promised a refund for my unused service more than a month ago and , to date, I have not received it or been told when it will come.
Response from Vector SecurityMar 16, 2017
Hi Anthony, We apologize for the trouble. We are forwarding your feedback to the local branch for follow up. Thank you for having been our customer.




