Vector SecurityReviews of vectorsecurity.com

I have been a customer for many years now. I added video cameras to my service and it was the worst mistake every. The video feed is not live very blurry and delayed. If I had known this I would have never added this feature. If someone was in break into my house by the time the camera sends me an alert hell they would be long gone. I would advise any customer to never get these cameras. I can't wait till my contract is up so that I can go to another provider. Thanks for nothing Vector!!!!

Very good service and their phone app is very convenient.

The best alarm company I have ever had. Punctual and professional courtesy service. Whenever there is an alarm monitoring station gets back to me in under a minute. Rates are very reasonable. Up to the present time they have an impeccable record and I will not hesitate to recommended them.

Inflexible. We are moving out of the country and were willing to keep our service...even EXTEND our service, but we asked that the video monitoring be turned off. Don't want renters thinking we can spy on them. Plus, we wanted to reduce the amount of financial obligations we had in the states. But Vector wouldn't budge. Wouldn't allow us to extend our contract (making MORE money off us then they would have in the long run). They simply do not work with you. After dealing with pushy sales people and then this, it simply isn't a good experience. I do not recommend Vector.

The remotes don't work. I am still angry that you changed the contract with no warning and raised my price after 8 years all of a sudden by 25%. No improvement or increase in service, just a big hike in price.

I have complete faith that Vector Security has my home covered regarding fire and theft. That stand behins what they create and are a phone call away when I have a question. I highly recommend.

inferior billing of customer.

Service has been pretty good-thanks