Alex M.
Fantastic addition to our Medical…
Fantastic addition to our Medical Clinic. Vasco has greatly improved the patient experience.

Since 2008, we’ve been designing, manufacturing and selling mobile translator devices. Our product comes from three large market segments: Software Development, Electronics, and Linguistics.We started in a small office in Kraków, but now we’re operating in almost 20 countries and on 4 continents. Our team is scattered all around the world as we want to act locally on each market. Vasco is a big international family of nearly 200 people. We celebrate our cultural diversity, as it enriches our perspective, making it possible to comprehend our mission even deeper. Let’s focus on our product now. Vasco language translator is a device that you can always carry with you and use wherever you are. With us, you can talk effortlessly with anyone. We will break language barriers down for you, as our translator devices offer as many as 108 languages.Vasco language translator also offers a variety of cutting-edge features. You can translate voice, text, group chats and more.We are also the only language translator producer that offers free lifetime Internet access for translations. It works in nearly 200 countries thanks to a built-in SIM card. Vasco is also simple to use and intuitive. One push of the button, and you're chatting peacefully around the world. See how easy it is for yourself.
vasco-translator.com (vasco-translator.com) has 183 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Alex M.
Fantastic addition to our Medical Clinic. Vasco has greatly improved the patient experience.
James O.
It has helped our officers greatly.
VALENTIN
Je reviens sur mon avis, le service client s'est excusé et a réactivé la carte sim. Je suis donc satisfaite de leur service et du Vasco M3. Il respecte bien leur contrat. (Après les 2 années de garantie, en cas de non utilisation dans l'année la carte sim est désactivée. De ce fait le VASCO ne sert plus à rien J'ai fait une réclamation au SAV et voici ce que l'on m'a répondu : "Pour clarifier la situation, l'offre "Internet à vie" incluse avec nos appareils signifie qu'il n'y a aucun frais d'abonnement ou de recharge à prévoir. Toutefois, le maintien d'une ligne internationale active dépend des protocoles de nos opérateurs réseaux partenaires. Lorsqu'un appareil n'est pas connecté au réseau pendant une période prolongée, la carte SIM est automatiquement désactivée par le fournisseur pour inactivité. Cette procédure standard dans les télécommunications internationales vise à optimiser les ressources réseaux. Une fois la carte désactivée par l'opérateur après une trop longue période sans connexion, elle devient techniquement inutilisable.)
Unsatisfied C.
Kind of slow in conversations with multiple people.
Renee A.
So far, what we are experiencing is that the translation is slow and the device doesn't always respond. Also, it doesn't block out the ambient noise in the room, so if there are other conversations or activities going on, the device does not translate. It has to be perfectly quiet, which is not practical.
Response from vasco-translator.comMar 13, 2026
Hello Renee. Thank you for your feedback. The device has to deliver translations in less than a second after you finish speaking. If the Internet connection is spotty, the device may work more slowly. For noises, it may be very sensitive to a human voice, because it has to capture a human voice without mistakes. Therefore, if someone speaks loudly right next to you, the device may capture that voice after capturing yours. Other noises should not influence the quality and speed of the translation. We are happy to help if your device is not working as described above. Please connect with our customer support team to get help.
Leon T.
Vasco Q1 is very good i like them
Chris B.
The Vasco Q1 is garbage compared to FREE Google Translate. I have been using the Q1 for over two months throughout Southeast Asia and have had nothing but problems. The latency for translations is extremely poor, mostly because it has to function connected to the internet only. It cannot do any onboard translations. This is extremely painful while inside a building where the cellular signal may not be that good. Out in the countryside, forget it. It won't respond. Google Translate has none of these issues because language packs can be downloaded. The biggest failure is the voice cloning gimmick. Everytime I have used my cloned voice in Malay, Chinese, Thai, Vietnamese, Indonesian, etc, no one can understand me. I asked those who also speak English why. I am constantly told my cloned voice has no inflection, which is crucial in most Southeast Asia languages. The telephone translation feature doesn't work, at all, the photo translator only works if you take a photograph with the Q1 and wait for it to be translated, compared to Google Translate where you merely have to hold your phone’s camera up to a sign and it translates accurately in real time. There are other shortcomings about the Q1 I could go on about, but just those I’ve listed above are a dealbreaker for me and they should be for you, too. $550 is a lot of money to throw away when a far superior and free app is right under your nose. Please don't make the same mistake I made.
Response from vasco-translator.comMar 10, 2026
Hello Chris. We are sorry to hear that our device didn't meet your expectations. It is true that Vasco Translator will not work without an Internet connection. That's why every device is equipped with a SIM card and a free lifetime data package. If you travel to a remote region with no cellular signal, our card will not connect either. We work on the update, allowing offline translation, but building accurate offline language models is difficult. We tested those provided with free apps, and unfortunately, their accuracy was, in some cases, extremely poor. The voice cloning feature is constantly improved to imitate the local accent as closely as possible. The final quality relies strongly on the cloning process - best if you do it in a quiet room. Our call translator feature works well, and if you experienced any problems using it, we would be, and still are, happy to help you. Unfortunately, our customer service could not find any support ticket connected to your name. We do not inform that the photo translator feature works as the one provided in the free app you mentioned. It is only useful when you want to translate small amounts of text, but it will not work well for longer ones. We intend to make the device universal, which is why you have to wait around one second to get the translation. We are happy to hear your feedback and help you if any of the features don't work as advertised. Please feel free to reach out to our customer service whenever you can.
Bohdan R.
No autonomy
Response from vasco-translator.comMar 2, 2026
Dear Bohdan, Thank you for your feedback. Unfortunately, Vasco does not allow you to modify its software or change glossaries. There is also no learning system based on your input. All that isn't allowed due to data privacy concerns and the efficiency of our language models. Every change influences the entire language model and may decrease the accuracy. I am sorry you didn't like that; however, we are not advertising our devices as customizable. If you have any more questions, please get in touch with our customer service.