VARON Oxygen ConcentratorReviews of varoninc.com

I ordered a concentrator unit on April 19, 2025 11:07 PM for use with an Oxygen Crate for dogs and was told by the manufacturer that it would only provide 35% oxygen and would possibly kill the dog who needed a much higher saturation. I reached out to Varon, starting on April 20, 2025 3:13 PM (Easter Sunday) via their chat, whatsapp and email asking them to hold or cancel the order because I didn't think it would work and I needed to confirm. I received a reply at April 20, 2025 9:28 PM that didn't address my concern at all. I replied immediately (I was at my computer when the email came in) telling them that the concentrator would not work, that I needed to cancel because they would not confirm that it would work. Remember this is Easter Sunday, they are in China, so it was Monday there. They never responded again, not to answer about the concentrator and the crate working or not, not to confirm they cancelled the order. So I email 2 more times asking to verify the cancellation. Finally a response at Monday, April 21, 2025 7:18 PM nearly 22 hours later, they had all day to respond. "Greetings from the Customer Service Team. Thank you for contacting us. Sorry for keeping you waiting. So sorry that we are not able to cancel the order for you now. For your order, it was shipped out for more than 48 hours already" I didn't even order the concentrator 48 hours "already" So they shipped it before I ordered it? No they want to try to force me to complete the sale. So more back and forth and they refuse to stop the delivery because they want me to have to pay shipping both ways and other fees. They don't want to divert or change the delivery because it will cost them more. This is their mistake, they chose to lie and send this, when I asked to cancel less than 24 hours after the sale on Easter Sunday. They will not help, they will not stop lying. The rescue I work with was going to buy some smaller concentrators for the fosters, we can use masks for the littles. But no way would I buy anything from them now. No way will I let the rescue do business with these folks. If this is how things go before we get their product, I don't want to know what it would be like if we had problems. There are other companies out there, you should choose to do business with those. I already called my card company to begin a chargeback and tomorrow I will call paypal. This is a shady company.

I bought a Varon Y105. It was easy to set up and use. I use it when I am home which is most of the time. I have only had it 1 week but I find the displays informative and it is quiet. I will get a portable Varon unit when I can afford one.

I purchased a Varon NT-2 portable oxygen concentrator as a backup for our full-sized O2 concentrator, and to use when traveling. I also purchased a spare battery for the NT-2. When our large O2 concentrator failed, I wasn't able to get it replaced for 2 days. During that time, the Varon NT-2 was plugged in and supplied O2 for my husband's ventilator. It performed like a champ!

Bought a corded portable concentrator and a battery one both work great. Quick ship.The battery last about 2 and 3/4 hrs. Bought a couple of extra batteries to be more mobile. Easy to set up and use. Customer service is excellent. Questions are answered quickly. Any issues are also quickly settled. I bought directly from Varon Company. Recommend.

The VARON 1-6L is truly and literally a life saver! The portability and light weight is perfect for my mother’s needs. The oxygen flow is more than enough; in fact, we are able to set the flow at 2 and it’s more than enough.

The seller/representative is very rude, not helpful and won't take responsibility for his own actions. He keeps sending unwanted communication and when I ask him to stop he tells me to ask Aliexpress. So he's asking me to ask Aliexpress to tell him to stop sending me spam when I ask him directly. Totally illogical and childish. I will never buy from this store again. Also, The Varon Oxygen Concentration machine does not actually measure the amount of oxygen it puts out and displays on the screen. It's not a true percentage.

Ein Absoluter Betrugshop.Ich habe ein Gerät bestellt was nicht meinen erwartungen entsprach nach 3 Tagen sollte ich es auf eigene Kosten von 50, euro nach China schicken. Nach etlichen anschreiben das ich mein geld erstattet habe möchte wurde ich immer nur hingehalten und nun nach 3 Monaten immer noch keine erstattung. Ein absoluter Drecksladen und sollte verboten werden

The NT-2 is an excellent machine No, I am not a bot and I wasn't paid to provide this review. I needed a portable machine for working outside, car trips, etc. I have had this machine as my go-to regular work horse now for a few months. It does the job it was made to do, good battery life (I bought the larger 16 cell battery which I recommend), and it keepsmy O2 up so I know it is effective. You have to get used to the pulse breathing as it gives you short bursts as you inhale, so don't expect the steady flow of your big home machine. (I think all the portables do that). There is only one negative, and that is it is not FAA approved for flights (Varon, get certified)! And one minor annoyance - the touch controls are very sensitive. But the carrying case has a flap that covers them which is a nice fix. Also if you use the backpack straps, remember to turn it ON before you strap it on! You can't see the buttons when it is behind you lol.