vancassoReviews of vancassotableware.com

I received a shipping date for my order of 8 pasta bowls. I got about 8 emails regarding delivery and their delays. Finally got the product and as soon as picked it up off of the porch we could hear the broken dishes. Tried to contact Vancasso which was extremely difficult. Finally got my email to go through and got a response right away asking me to send photos. I did. The company did get back to me and sent me another set of bowls (through Fed-Ex instead of UPS) that arrived unbroken at no charge.

Product is very nice and delivery was super quick

Very good service provided.

Nice tableware. 4 plates have a defect on enamel.

Love the colorful tableware from Vancasso!

Bellissimo servizio di piatti, ottimo rapporto qualità prezzo, servizio molto veloce, sono arrivati in pochi giorni, imballati perfettamente, con molta cura. Consiglio vivamente!

I ordered a set of 6 bowls and when they arrived 3 of the 6 were smashed. The packaging was in no way adequate for the delivery. I emailed with photos straight away and directed to the “Seel” refund process. Despite answering all their questions and providing lots of photos my request is still under review 10 days later. This is not at all acceptable and feels like a scam!

We ordered Lovecasa Gold Trim Dinnerware, 3 sets. We have put it in the dishwasher after use and the rims have discoloured and some have come completely off. I have sent 2 email, but no answer. I expect s9me decency and hear something from someone. It does say it is dishwasher safe. Please can someone get in touch with me. Thank you.