ValoreReviews of valore.com

Quality of the books I received was not an issue and nothing was wrong with my order, it arrived on time and everything. Valore gets a one star review from me because being in college, and working full time I am extremely busy. Seeing the option to print a return label in my email from valore, I naturally assumed this would be a seamless process, as it is with most reputable book rental sites (chegg/amazon). Three days before my rentals were due (I get it, I was pushing it a little) i went to print my return label. Immediately I got an error message saying failed to process return, please try again later. Figured this was a technical issue so I tried different browsers, different computers, my phone etc. After 30 or so frustrating attempts I gave up and was kind of in a panic because I needed to return the books that day, they were due in 3 days and I was working the next 2. Valore has absolutely no customer service whatsoever. The only phone number I found for them, which is to their main office, has an automated message directing you to the website. Their lack of customer service and the ability to speak to an actual person is what’s really screwing over their reviews. This was my first time using valore and it will 100% be my last.

This is a horrible website to rent books. I tried to print my shipping label and it won't allow me to. I now have a late fee and the website doesn't give a phone number to contact costumer support. The seller does not even provide an address for me to return my book using my on FedEx shipping label. I wrote numerous emails to my seller and they still have not replied. I will never use this website again.

Thank you Valore for buying my books. I appreciate it.

Very easy and convenient to sell here. Thanks.

I ordered a book a week ago (before Thanksgiving), received confirmation on the order, given order number, then received shipping confirmation. A day or so later, I'm contacted telling me that the order was canceled and that my money was refunded without reason. This was a Christmas gift for a friend. I could have ordered from dozens of other sellers where this book was concerned and I chose Valore because of the good reviews and I got burned. How can I trust this company to do this again? They aren't dependable so be forewarned that you won't always get what you ordered.

Don’t use there buyback program. It takes them too long to check in the book and even longer to pay you via Paypal. It’s been 3 weeks and I still have not been paid even though it has been processed. The other buyback companies I have used pay promptly.

I am very proud of the response I get when dealing with Valore

easy process