Kaomi C.
First Impressions
I am mostly basing my review on customer service, as I have not worn the jewelry yet. I received email update s until my package was delivered which helped ease my mind as first time shopper. Upon jewelry inspection, it is good quality, however, the Love bracelet should have come with instructions, because it took me forever to open it, but once I did, and tried it on with the rest of the jewelry; they layered and looked beautiful together. I am now waiting for my layered chain set to arrive.
Response from Valerie MasonSep 3, 2026
Hi Kaomi, thank you so much for your wonderful review! We're delighted to hear that our email updates helped ease your mind as a first-time shopper. We're also so glad you were pleased with the quality of the jewelry and that your pieces looked beautiful layered together! We appreciate your helpful feedback about the Love bracelet and the difficulty opening it. We'll be sure to share that with our team as we continue looking for ways to make the experience even easier. Thank you for choosing Valerie Mason, Kaomi! We hope you love your layered chain set when it arrives, and we look forward to serving you again! Alvin, Manager, Valerie Mason