Lindsay C.
Great platform to use for salon…
Great platform to use for salon booking. There staff is also very helpful.

Powerful tools to fuel your dreams and grow your business Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly! Try for Free Get paid instantly and securely Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device. Optimize your time and streamline operations Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way! See what our business owners have to say “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.” OC Thomas Owner, Rich in Flesh Tattoo Livermore, CA “It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.” Kati Donati Owner, Primp Skin Studio Santa Rosa, CA Simplify your business operations today Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro! Try for Free
Vagaro (vagaro.com) has 683 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lindsay C.
Great platform to use for salon booking. There staff is also very helpful.
Shelly G.
Very disappointing experience with Vagaro Pro. I was told my account would be closed after leaving a salon that required their system, yet I continued to be charged monthly for over a year with zero usage. There was no outreach or accountability on their end despite clear inactivity. When I contacted support with documentation, they refused a full refund and hid behind a non-refundable policy. Charging customers for unused services without proper oversight or resolution is unacceptable. I would strongly advise others to monitor their billing closely when using this platform.
Response from VagaroApr 17, 2026
Thank you for sharing your feedback. We understand your concerns regarding the billing and account status, and we take situations like this seriously. Our Support team has an active ticket open for this case and is reviewing the account history and the details you provided. As a reminder, all subscriptions are subject to our recurring billing policy, which is agreed to at the time of signup. That said, we are carefully reviewing your specific situation in line with that policy. We appreciate you providing documentation, as it helps our team ensure a thorough review. Any updates will be shared with you as we continue working on this. If you have any additional information, please feel free to add it to your open case so it can be included in the investigation.
Jenni J.
amazing app has everything love this app the best and ive tried loads of different apps for my salon
Response from VagaroApr 20, 2026
Thank you for sharing! We couldn't be more thrilled about your feedback.. Businesses like yours are at the heart of Vagaro and we're happy to have you with us!
Emski
What a con! I purchased a package for classes and the app will not allow my to use up front purchase I made for 5 classes, and it now wants me to pay for classes again! I thought I was doing myself a favour by saving time and money, so far it’s taken so much of my time to resolve that I would rather not bother! Beware!
Kristine E.
I have never had any problems using Vagoro. It has been an asset to my business.
Kevin L.
Estera is great. Really understood the assignment and my vision of how I wanted things to look. Quick and responsive! Thank you so much!
Response from VagaroApr 14, 2026
Thank you so much for the kind words! We’re thrilled to hear Estera brought your vision to life and provided quick, responsive support. Happy booking!
Philip B.
I used them for a year for my massage business. The software is slow and confusing. The "community" you are supposedly part of is non-existent. On top of that they scammed me out of $30 when I tried to cancel. They have absolutely no focus on customer satisfaction, they are just trying to milk you for every nickel and dime they can get. Save your money and sign up for Jane instead.
Dovique
Messed up my employees W2s and they're too incompetent to fix them.
Response from VagaroApr 9, 2026
Thank you for your feedback. We understand how important accurate tax documents like W-2s are. Our Support team is always happy to review your account and help clarify how information is generated within Vagaro. For more detailed guidance specific to your W-2 or 1099 forms, a qualified tax professional can provide the most comprehensive support. Please feel free to reach out to our team so we can take a closer look and assist where we can. [email protected] | 925 464 1932 Ext. 2