UtillianReviews of utillian.com

Marvi provided excellent service in helping find the right vape pen for me.

I hade a problem with the website and Marvi assist me over the chat create a order and guide me through the process whit a extra 5%for my trouble 😀

i had a little issue when looking to upgrade from my utillian620 which i enjoy i was just looking to upgrade i sent an email stating the issue. I got an email back from Marvi and was helped with the issue. because of the help and the reviews i did order a Utillian723. thank you for your help If the 723 holds up like the 620 has i will be purchasing a Utillian again in the future when looking to upgrade.

As Greg stated waiting 2 weeks and still no accessories, msg's and attempted calls yield nothing. utilian does not handle there customer service, that is outsourced. good luck if you want to play with these guys. I own a Utilian 5 (1 year and a 1/2) ordered parts twice first time was 12 days delivery this time 14+ days I would use someone else if I could afford a change

super helpful and relaxed, no pressuring into sales just fn helpful!

My buddies have swore by the products and i broke down to get one. the 723 to be exact. I had a couple of questions and Lisa helped me throughout the process. She even reminded me about the cleaning kit lol. Nothing but good stuff from my buddies and firsthand experience

Lisa provided outstanding service! From start to finish, she was professional, efficient, and incredibly helpful. Her attention to detail was remarkable, and she went above and beyond to ensure I was completely satisfied. I was particularly impressed with her positive attitude and knowledge of products. I highly recommend Lisa for her exceptional service and would definitely use her services again in the future. Five stars!

I had some issues on Saturday making an order and was not happy and could not complete my order. I tried making the purchase online again today 3/31/25 and had the assistance of MARVI who was just the most patient and informative customer service representative I've encountered in a long time. Iwas helped and given suggestions of other accessories and discounts that are offered which turned my 2 item purchase to a 5 item purchase, thanks to the professional and courteous help of MARVI. I hope employees like this are recognized becauae not many do and we need more people like MARVI to help people. Thank you