UtillianReviews of utillian.com

Ordered my 2nd Utillian 5 with Lisa today. We love our Utillian 5 and the great customer service. Looking forward to the updated version.

At first I had a little problem with your order form but after talking to Lisa every thing worked out fine. She was great and had the patience to help this old computer illiterate man and made ordering easy.

Lisa rose to the occasion and helped me immensely in my purchase. I felt like a family member. Nice feeling.

Placed an order and needed to change the color

I purchased the Utilian 723, but was having trouble getting the order to go through. I chatted with Lisa and she helped me through the entire thing. She was amazingly helpful. Excellent customer service.

FYI I rarely give five stars. Four means very good, I’m happy with it, far above “acceptable” This is mainly about my purchasing experience. I found what I wanted online but had a couple questions. I opened a chat and Lisa was quick and answered my questions. She offered to place the order for me with a lower price. She stayed with me until everything went through. (She asked that I mention her name 🙂 so ok; this is all true and I’m writing bc I am happy with the experience.) As far as the vape goes, I like the 620 and I ordered the 621 so I can have different herb in each. It gets a bit hot in my throat so I’m trying the glass bubbler.

Lisa was Amazing! Customer support was exceptional. Will definitely work with them again for my future needs.

Very fast friendly and great service. Have had one before but got took by police definitely recommended