USSelfStorage.com Reviews | Read Customer Reviews of usselfstorage.com

USSelfStorage.com Reviews | Read Customer Reviews of usselfstorage.com

USSelfStorage.com reviews

754 approved reviews, newest moderated first

Emily
Sep 27, 2015
Website Didn't Work
I requested a storage unit at South 75 Storage in Tulsa, OK via USSelfStorage.com. I recieved confirmation from USSelfStorage.com that my reservation was placed; however, South 75 Storage was never notified of this. Luckily I called South 75 Storage on my own to ask a question about my arrival time, they informed me that I had no reservation, but I was able to make a reservation with them over the phone.
Response from USSelfStorage.comSep 28, 2015
Hi Emily, we'd like to apologize for your bad experience. We always notify the facility of a reservation at the same time we send your confirmation, but sometimes e-mails get misplaced. We always want our customers to have the best experience and are very sorry that we fell short for you in this case. Our reps will be reaching out to the facility directly to make sure this doesn't happen in the future. Thank you so much for your feedback!
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George Mc C.
Sep 25, 2015
storage
simply easy truthful
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Shelly M.
Sep 25, 2015
9 MONTH THAT I LOOK FOR A STORAGE UNIT.
I HAVE NOT LOOK IN TO GETTING A STORAGE UNIT IN 9 MONTHS AND YOU ARE KNOW ASKING ME TO GIVE A REVIEW. YOU SUCK !
Response from USSelfStorage.comSep 29, 2015
Hi Shelly, Sorry for the inconvenience, we just implemented this new review technology with Trustpilot and it was not our intention to intrude. Please accept our apologies.
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kitty
Sep 25, 2015
thanks to Joanne
Joanne is a very pleasant and care person. She is definitely an asset to your business. I will continue to use your facility, always. Thanks to Joanne
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Rhiannon F.
Sep 25, 2015
Awesome manager and customer service , excellent sense of humor had a ball my first visit there!
Awesome guys that run this place and excellent customer service and good prices.
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Il W.
Sep 25, 2015
Entrance is too narrow
I reserved 5x5 storage. But the entrance was too narrow to put my furniture, So I tried 5x10. But it was not 5 feet, little over 4feet.
Response from USSelfStorage.comSep 25, 2015
Hi Il, thank you for letting us know. Storage units are measured by their interior and the doors are normally 1/2 to 1 foot smaller. We would recommend to rent an 8 x 10 or 10 x 10 to make sure it all fits and there is enough room to get through the door. Hope this helps and again, thank you for your review.
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Debbie O.
Sep 24, 2015
Not bad
Place was good and clean easy location off freeway.
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Just Your P.
Sep 24, 2015
Not the right price for the size
I do not have any bad or good things to say about your company because I did not rent a unit. I needed a 10 X 25 or bigger for under $300 per month. It also had to be a min of 8 feet high. We are using it to park one of our trucks on a nightly basis. So we needed to have late access or 24 hour.
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