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USSelfStorage.com (usselfstorage.com) has 754 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Claim this listingShipping & Logistics · Tampa, Florida
Excellent
Shipping & Logistics · Tallahassee, Florida
Excellent
Shipping & Logistics · Davie, Florida
Excellent
Shipping & Logistics · Boynton Beach, Florida
Excellent
754 approved reviews, newest moderated first
Kumaresh N.
Will not use that site again
Response from USSelfStorage.comSep 24, 2015
Hi Kumaresh, we'd like to apologize for your frustrating experience. We always want our customers to have accurate information, and are very sorry that we fell short for you in this case. Our reps will be reaching out to the facility directly to make sure they update their listing to reflect availability. Thank you so much for your feedback!
S.Ro.
very clean, safe, great customer service, late hours are KEY!
Naila K.
I have never experienced just rude behavior from a manager. For an issue so small like honoring a price commitment done on line. I will never use US self storage because of this and would not recommend it to anyone.
Response from USSelfStorage.comSep 24, 2015
Hi Naila, we are beyond sorry to hear about your experience. Our team is looking into what happened between the time your reservation was made and the day you went to move in. We ask all facilities listed on our site to list accurate pricing. Based on your review, it sounds like we failed to effectively communicate our expectations to the facility in question. In addition to contacting the facility, our team will also be in touch with you to make sure we have accurate information about the incident. Thank you so much for your feedback!
Kim Y.
Nice staff, very clean! !!! Price is very reasonable! !
Maria W.
I wasn't looking forward to searching for self-storage facilities with everything else I had going on, Usselfstorage.com made comparing storage facilities easy and efficient. Great service! They helped me find a great reputable storage facility easily and quickly from which I rented the perfect storage unit. I HIGHLY recommend usselfstorage.com
Michael M.
Mike and Joe made the experience of renting and storing painless. Every concern was addressed with a smile and any issue was handled professionally and quickly. Great place to keep my belongings.
Souleymane D.
only iemployee is on top kennedyis his name.
DeWayne D.
the lady I can't remember her name is very very friendly courteous worked with me and everything I really enjoyed my experience that I will refer her to anyone