Mena K.
I don't get the product.
I ordered the product on 11/26 and still haven't gotten it. I saw the review, which says some people didn't get their orders at all. Is it a scam?
Response from USA MedicalJun 17, 2026
Hi Mena, I’m very sorry. I completely understand why you would be concerned after ordering on 11/26, not receiving the product, and then seeing other reviews about missing orders. That is not the experience we want anyone to have. I’m Jake, and I’d like to personally fix this for you. Please email me at [email protected] or text 323-352-9131 with your order number/reference. I’ll make sure you’re refunded if that has not already happened, or I’ll get the order replaced and send something extra for the stress and delay. We respond within 24 hours. Jake USA Medical



