USA MedicalReviews of usamedical.com

Response from USA MedicalJun 17, 2026

Jeffrey, thank you for the honest review. I’m really glad you like the products, and I completely understand the pricing note. We’re always trying to balance quality ingredients, reliable sourcing, and fair pricing, but I know every dollar matters. Email me personally at [email protected] before your next order and I’ll send you a special thank-you discount code. I appreciate you giving USA Medical a chance. Jake USA Medical

Response from USA MedicalOct 13, 2025

Hi Alexis, I'm incredibly sorry for your experience with our support team. I will email you directly and make it right with a gift card for your full purchase amount and a free second bottle of the CBG. As for strength, some people need a higher dose, some need a lower. I recommend trying an extra dose in the morning so you can feel the effects more obviously. Jake [email protected]

Response from USA MedicalJun 17, 2026

Myron, thank you. I really appreciate you giving me the chance to look into the issue and make it right. Complications can happen with orders, but when they do, we want to fix them quickly and take care of the customer. I’m glad we were able to get it worked out, and I appreciate you taking the time to leave this review. Email me at [email protected] before your next order and I’ll send you a special thank-you code. Jake USA Medical

Response from USA MedicalJun 17, 2026

Cassius, thank you for the thoughtful review. I’m really glad the guidance felt personal and helpful, and I also appreciate the honest note about response times. That is something we are actively working to improve. I appreciate you giving us the chance to support your routine. Email me at [email protected] before your next order and I’ll send over a special thank-you discount. Jake USA Medical

Response from USA MedicalJun 17, 2026

Steve, thank you. I really appreciate the honest and fair review. I’m glad the missing order issue was resolved, but you’re right that some of the auto-generated messages can be confusing, especially when they don’t match the actual support conversation. That’s useful feedback, and it’s something we need to clean up. Email me at [email protected] before your next order and I’ll send you a special thank-you discount. Jake USA Medical

Response from USA MedicalJul 23, 2023

Hey Nadine, I'm so sorry you revieved the products in a unacceptable condition, we'd be happy to have replaced them if you sent us an email! If those capsules are unable to separate, let's get them replaced for you ASAP. I'll email you now.

Response from USA MedicalMay 22, 2023

Hi Karen, glad everything worked out for you! Thanks for the review :)

Response from USA MedicalNov 13, 2022

Hi Brian - that shipment time is unacceptable! We pay for 2-Day Express shipping at no cost to our customers, and we expect our shipment partner to fulfill their end of the bargain. I just checked on your order, and it actually left our warehouse on November 3rd, but didn't actually get scanned into a USPS truck until November 10th! I'm incredibly frustrated by this. To apologize, I want to offer you a $15 gift card to USA Medical to use whenever you'd like. I'll send you a follow-up email with that gift card shortly. I appreciate your patience with this order, but next time it isn't at your door in 2 business days, please send us a text/email to figure out what the delay is! - Jake