USA MedicalReviews of usamedical.com

Response from USA MedicalJun 17, 2026

Hi Payton, I’m really sorry. If the collagen didn’t agree with your digestion, that is obviously not the experience we want you to have. Everyone can respond differently to supplements, and if this product bothered your stomach or bowels, please stop using it. I’d like to personally make it right for you. Email me directly at [email protected] or text our support line at 323-352-9131 with your order number/reference, and I’ll make sure you’re refunded if you haven’t been already, or I’ll help with a different option if you’d rather try something else. We respond within 24 hours, and I’ll make sure you’re taken care of. Jake USA Medical

Response from USA MedicalAug 7, 2023

Hi, I'm sorry, I'm very confused - we sent you a full refund for your mistaken order. Was that not satisfactory? I've left you a message and sent a text, trying to understand where the frustration is coming from. - Jake

Response from USA MedicalApr 19, 2023

Hi Krista, I am more than happy to work with you to find out your exact needs and dosages for our products. We also sell Turmeric and Magnesium combined with CBG in our health packs that work concurrently with each other. Feel free to reach out to Jake, his number is on our website - or send an email to our support staff [email protected]. I want to make sure you are fully satisfied with your experience and our products!

Response from USA MedicalMar 6, 2023

Hi Sally, everything is 100% guaranteed to work and we're here 24/7 to help with dosages and product guidance. Our in-house nutritionist Jake, has his cell phone number available for you to ask questions anytime. his number is: (323) 352-9131. Everybody's body is different - that's why Jake is always available to help to make sure you are getting the right dosage for you body. I am going to follow up with you over email to help get the dosage right!

Response from USA MedicalDec 15, 2022

Hi Sandra! If you text me at ‪(323) 352-9131‬ I can always help 24/7. I just looked up your order, and according to our tracking numbers, both packages were delivered - can you please text us and let me know what you're missing? I can share both tracking numbers with you for transparency. I'm very sorry you didn't receive your complete order; I want to make sure we expedite whatever you're missing! Best, Jake

Response from USA MedicalNov 8, 2022

Thanks for your review, Danny. As you stated, "your products are very good" and that is most important to me - I'm very glad the capsules have been effective and useful for you! Just to let you know, no one else is selling Full-Spectrum CBD Capsules with real 3rd-Party Potency Tests available for any less than us - we are unquestionably the best price on the internet. I'm glad you were able to take advantage of one of our discounts - if there's anything I can do to improve your opinion of us, please let me know! I'm not happy with a 3-star review, so if there is anything I can do to improve your experience, please let me know! Feel free to text me - ‪(323) 352-9131‬

Response from USA MedicalJul 15, 2022

Hi Bernadette, we apologize for your experience. Hopefully, we can rectify it! If you would like to email our support team we might be able to assist further. Best!

Response from USA MedicalJun 20, 2022

Hi Brian - did you not recieve the email from Jake ([email protected]) which included the $15 gift card as an apology for the delay on your order? As the email explained that this month, we switched over to a new fulfillment center, to eventually be able to guarantee 2-day delivery times for all our customers. Unfortunately, there have been some growing pains trying to get inventory shipped correctly as this is a brand new procedure for us. I'm sincerely sorry for the delay, if you can't find that email (which was sent on Friday, 06/17) please check your spam, or send me an email at [email protected] Thanks! Jen