USA MedicalUSA Medical is your lab-certified partner for organic supplements.At USA Medical, we expertly combine the power of science & nature in our organic CBD Oil and CBG Oil products.Experience deeper sleep, more energy, and total relief from the best that nature offers you at USA Medical!
USA Medical (usamedical.com) has 356 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Personal Care · Costa Mesa, California
Excellent
Personal Care · Fountain Valley, California
Excellent
Personal Care · Westlake Village, California
Excellent
Personal Care · Los Angeles, California
Excellent
356 approved reviews, newest moderated first
Kim
Prioritizing my health and wellbeing! Pack price was great! Committed to daily repairs to my body & mind!
Response from USA MedicalJun 17, 2026
Kim, thank you. I love hearing that you’re committed to your daily health and wellness routine. That’s exactly the kind of consistency we want to help make easier and more affordable. Email me at [email protected] before your next order and I’ll send you a special thank-you discount. Jake USA Medical
Douglas M.
I like getting my products from USMedical. They have great prices on the products.
Response from USA MedicalJun 17, 2026
Douglas, thank you. I’m really glad you’ve had a good experience ordering from USA Medical and that the pricing has been helpful. We’re always trying to make quality products more accessible. Email me at [email protected] before your next order and I’ll send over a thank-you code. Jake USA Medical
Jairo J.
Bad service Never received item no communication.
Response from USA MedicalJun 17, 2026
Hi Jairo, I’m sorry. No product and no communication is not acceptable, and I understand why you left this review. I’m Jake, and I’d like to personally fix this. Please email me at [email protected] or text 323-352-9131 with your order number/reference, and I’ll make sure you’re refunded if that has not already happened, or I’ll get the order replaced and send something extra for the trouble. We respond within 24 hours, and I’ll make sure this gets handled. Jake USA Medical
Cynthia
Never received item. No communication. Got a refund from my cc company. Thanks for nothing!
Response from USA MedicalJun 17, 2026
Hi Cynthia, I’m really sorry. You should not have had to go through your credit card company just to get a resolution. Never receiving your item and not hearing back from us is unacceptable. I’m Jake, and I’d still like to personally make this right even if your card company already refunded you. Please email me at [email protected] or text our support line at 323-352-9131 with your order info, and I’ll review it personally. If there’s anything still unresolved, I’ll take care of it, and I’d also like to send something complimentary if you’re open to it. Jake USA Medical
Tyler
Never received my order. Never even got a delivery update. Contacted support through email/text and they Never reached back out
Response from USA MedicalJun 17, 2026
Hi Tyler, I’m sorry. Not receiving your order, not getting a delivery update, and then not hearing back after contacting us by email/text is unacceptable. I’m Jake, and I want to fix this personally. Please email me at [email protected] or text our support line at 323-352-9131 with your order number/reference. I’ll make sure you’re refunded if that has not happened already, or I’ll replace the order and include something extra for the trouble. We respond within 24 hours. Jake USA Medical
Linda W.
Excellent customer service and product
Response from USA MedicalJun 17, 2026
Linda, thank you so much. I really appreciate you taking the time to mention both the customer service and the product. That combination matters a lot to us. Email me at [email protected] before your next order and I’ll send you a special thank-you discount. Jake USA Medical
Steven C.
Despite name, not a US based company. Customer service is only by email or text and they always say they'll get back to you but never do. Placed order, paid and shipping tracking shows no action/movement in 2 weeks. No one will respond.
Response from USA MedicalJun 17, 2026
Hi Steven, I’m really sorry. If your tracking showed no movement for two weeks and no one followed up properly, that is unacceptable. I also understand how frustrating it is to be told support will get back to you and then not receive a real answer. We are a U.S. business, but regardless, the support experience you had was not good enough. I’m Jake, and I’d like to personally review your order and make it right. Please email me directly at [email protected] or text 323-352-9131 with your order info. If you have not been refunded already, I’ll take care of it, or I’ll get a replacement/free product sent if you’d rather. We respond within 24 hours. Jake USA Medical
Sarah M.
Every purchase I have made has been excellent. Thank you!
Response from USA MedicalJun 17, 2026
Sarah, thank you. I’m really glad every purchase has been excellent. That kind of consistency is exactly what we want for you every time you order. Email me at [email protected] before your next order and I’ll send you a thank-you code. Jake USA Medical