UsaleatherjacketsReviews of usaleatherjackets.com

Product ordered was promised by a set date and was not delivered. Tracking information was never sent. Asked for cancelation and day later said it was already shipped so they would not. They waited to answer email until after they shipped so they wouldn't have to. I have never received the jackets. Lied to my Credit Card company so they wouldn't have to credit me back. HORRIBLE COMPANY

I bought the very cute Chalamet jacket in size large women’s. It was super cute and comfy but not big enough for my very tall daughter. I reached out to the company, and they did right by my purchase.

DO NOT PURCHASE!!! The quality was extremely poor, and the jacket did not fit. The only way to contact them is via email, and they don't respond in a timely fashion. You have to request a return and refund, but they don't provide you with return instructions so you never get a refund. I'm stuck with a junk jacket and out of money.

Good company to purchase from. We had a slight issue and customer service was absolutely fantastic. We had a great experience with this company and I recommend them to others.

Absolutely FRAUDULENT! Sent a Philadelphia Eagles NFL jersey….. THEY SPELLED “EAGLES” WRONG! These Chinese spelled it “EAGELES” THEY REFUSE TO REFUND!!!!

Ordered in November and received confirmation. No update for two weeks so I emailed and it shipped next day. Opened on Christmas and was too small. Emailed again and got prompt response for exchange process. Almost a month later got the new jacket. No problem with service or quality just need to be patient

Any 5 star reviews here are fraudulent; this company pays people to post them. There is NO WAY those folks are talking about THIS JACKET. Go look at the reviews on their own website; they are all surprisingly very similar to each other. Useless customer service. Do not believe their “30 Days Easy Return”; when you read the fine print, they say that you have SEVEN days to notify them that you have a problem with your purchase and then THEY have 30 days to refund your money. HA! Not really what the rest of the world means by “30 Day Return”. They also take forever to respond to emails. They insisted that I send pictures of the jacket, even though it wasn’t damaged; the size was too small and the quality was JUNK. Then I realized that the orange star decals are peeling off even though all I’ve done was take it out of the bag. I might have paid $10-15 for this but not $99. ALSO, they don’t’ tell you that you will be charged $11 for an imported item; you’ll get a separate invoice for that 2-3 weeks later, from Fed Ex, who cover that when the box enters the country and then they pass that cost on to you. So it’s really a $110 jacket. They probably made it for $5. RUN, don’t walk, AWAY FROM THIS BUSINESS. Posted this review on their website; you get an automatic message they they need to approve of your review. It will likely never see the light of day there.

If I could give a minus star review, I would. 1 star is too high. I ordered a Denver Broncos hoodie for a Christmas gift. It was going to arrive after the holiday (Dec 31) but I take the blame for ordering late (Dec 11). When the package arrived from Pakistan, it was a Kansas City Chiefs hoodie. Team logos are NOT interchangeable. When a return and replacement were requested, I was offered a 30% discount to keep an item I don't want and to return the wrong item at my expense. When I replied that this was unacceptable, I received a 50% off offer and no need to return the wrong item. Still unacceptable. You can't just ship whatever you feel like and expect a customer to pay for it. On top of that, today I received a bill from FedEx for the Customs fees. Once again, for an item that I didn't order. I have filed a dispute for payment to my CC company and will not retract it based on other reviews. WARNING - DO NOT ORDER FROM THIS ILLEGITIMATE COMPANY!