UsaleatherjacketsReviews of usaleatherjackets.com

DO NOT BUY anything from this website! I bought a jacket that was published as a Women’s Jacket when I received it looked nothing like the photo. It’s clearly a Men’s Jacket and the leather is cheap not real leather nor is it shearling as it states on the website. I wrote a review in which they did not even publish. I also emailed them and they responded quickly with we will get back to you within 24 hours, BS! When I received the item the form that came along with it showed that the jacket did not come from the US as it states it came from India! This website should be reported as far as I’m concerned.

Fast shipping

I ordered the jacket on 12/8 and finally received a tracking number on 12/24 after they claimed it was sent on 12/17! When I tracked the order, the label was created in Pakistan and not shipped! USA Leather is not based in the USA! I HAVE REQUESTED SEVERAL TIMES TO CANCEL THE ORDER because the jacket has not been shipped! It has not been canceled.

The jacket I ordered looks nothing like the photos on their website. A very clear misrepresentation of the good they sell and now they want me to pay to return the piece if rubbish to them. They keep deleting my reviews on their website and seem to only be keeping positive reviews on there

Never buy again from this company. Left many emails in regard of return but never got a response back. It is a scam. It is the worse shopping expereince ever to me!

The jacket I received looked exactly like the photos on the webpage, the color, the shape and the material were all real nice. However it had a chemical odor that wouldn’t go away. I contacted customer service via email and after a couple of exchanges they were able to give me a reasonable solution and an option to get a different jacket. In the end, I had an issue and they were able to solve it. So, great customer service.

Coat was delivered in a torn package with leather exposed to the open air. The coat pockets were placed too high and too far to the rear, actually under the arms, so that it is not possible to reach into the pockets while wearing the coat. The company refused to issue a full refund for their defective product until backed into a corner. Do not order from this company.

I followed the USA Leather Jackets refund policy guidelines & received prompt, courteous service from Customer Service. I was very pleased with Manager, Josh S. & his efficient response to my request for a refund.