Leandro M.
Company without responsibility to the customer.
I received a lot of information that the company would be ideal for migrating servers, due to its stability and speed. However, during the process, my account was disabled out of the blue, they did not respond to the support email, and when it was my turn in the support queue, they did not want to assist me, and I waited for hours. All of the client servers were offline. This is truly disrespectful and careless. I do not recommend them. The company does not care about all of its clients. They are extremely irresponsible. Recebi muitas informações de que a empresa seria a ideal para migração dos servidores, por estabilidade e rapidez. Mas durante o processo, minha conta foi desabilitada sem mais nem menos, não responderam o email de suporte, na minha vez na fila de atendimento não quiseram me atender, fiquei horas aguardando. Todos os servidores de clientes ficaram offline. Um verdadeiro descaso e desrespeito, não recomendo. A empresa não liga para todos os clientes. São severamente irresponsáveis.
Response from OVHcloud USNov 22, 2024
Thank you for bringing this review to our attention. At OVHcloud, we take all feedback seriously and strive to provide the best possible service to our customers. However, in this case, we have reason to believe that the account was found to be in violation of our terms of service. As a result, the customer's account was closed and any service charges were refunded. We regret any inconvenience this may have caused, and we remain committed to providing our customers with excellent cloud services, as well as excellent support.




