Betsy W.
been running a vps with ovhcloud for…
been running a vps with ovhcloud for over a year and it hasn't gone down once support replies slow though

OVHcloud US is a global cloud provider offering a large range of cloud services. Our portfolio includes:Public Cloud & PaaS (GPU, AI Solutions, Kubernetes, Managed Databases, etc.)Private Cloud (Dedicated Servers, VMware, Nutanix, etc.) VPSOVHcloud is an innovator in data center design and management for nearly two decades. We build our own data centers and servers, own and operate our own network and are responsible for all of the maintenance and support for our customers. We are truly an end-to-end provider.We offer sustainable and eco-friendly cloud solutions. We have one of the lowest Power Usage Effectiveness (PUE) ratings in the industry. One of the main reasons is the use of our patented liquid cooling system.We are a pure-play infrastructure provider. We will maintain your cloud infrastructure and ensure high availability, performance and connectivity so you can concentrate on building your business.
OVHcloud US (us.ovhcloud.com) has 305 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
IT & Communication · BRISTOW, Virginia
Excellent

IT & Communication · McLean, Virginia
Excellent

IT & Communication · Alexandria, Virginia
Excellent

IT & Communication · Midlothian, Virginia
Excellent
Showing 8 reviews with 4 stars · Clear filters
Betsy W.
been running a vps with ovhcloud for over a year and it hasn't gone down once support replies slow though
Lenning
I’ve had nothing but good experiences with their VPS service. For small applications like websites, Discord bots, and others it works great! Heck, my longest lasting VPS with them has been well over 3 years, and it’s mainly used to make leaflet maps. The only downside is their advertising for game server use. While the VPS handles many tasks well, I’ve tried hosting Minecraft, Palworld, Terraria, and a variety of other game servers, and it always chokes at a certain point. For general VPS needs they’re excellent, but I can’t recommend them for game hosting.
Response from OVHcloud USSep 5, 2025
Hello, We appreciate your long-term support and are happy to hear our VPS service works well for your applications. We acknowledge your experience with game servers. If you are interested in a dedicated server at a very competitive price, we invite you to consider our Eco range available at https://eco.us.ovhcloud.com. Thank you for the feedback! Pascal
Samuel O.
By practice and training My company is doing well by doing all works in time
Response from OVHcloud USMar 28, 2025
Thank you for your kind words and for taking the time to share your experience. We appreciate your positive feedback and are glad to hear that our services have been beneficial to your company. Pascal
Reward U.
The customer service was super good took his time to assist me when I lost my password to my Server , used every means possible to assist me and right now I have my Server back and I have also learnt how to do it in case of next time. Thanks so much Mahmudul H. I appreciate your help
Response from OVHcloud USApr 23, 2023
Hi, it's delightful to hear that Mahmudul provided great customer service! Thanks for choosing OVHcloud US. Pascal
Michelangelo S.
Extremely fast support. They solve problems after the first message. I'm overall very satisfied with OVH Cloud and I run 3 dedicated servers with them, in the US and Europe. EDIT: unfortunately, I had to remove one star. Even though the support did all they could do and they still deserve the 5 stars, I had an extremely bad and frustrating experience with a technical issue involving the IPMI module that made it much less likely for me to rely on OVH for future use. The IPMI would completely freeze and not respond to any command, and I was locked out of my dedicated server for nearly 24 hours.
Response from OVHcloud USOct 3, 2022
Hi Michelangelo, thank you for your feedback AND business! -- Update: we are looking into your IPMI issue. Pascal
Edward
This was initially a 1 star review as I had been charged twice for a server which was meant to be cancelled and their support had initially been much less than helpful. However. After writing this review, I was reached out to by a senior staff member called Pascal Jaillon who was stellar at his job. Within a couple days of writing his first email, I had received my refund.
Response from OVHcloud USNov 16, 2021
Thank you Edward and apologies for the mishandling of your order. Pascal -- Hi Edward, We are sorry about the experience you had with us. We have reached out to you to get more details about your order and the account that was used but haven't heard back from you yet. Your transaction ultimately got approved by a Manager who allowed the delivery of the server without the required documents for a better experience. Please contact our customer support team so we can work with you to get this resolved. Pascal J.
Moussa Al N.
Good for vps but support is low to reply, please improve that
Response from OVHcloud USOct 3, 2022
Hi Moussa, we made quite some progress with our support process lately. Let us know if it makes a difference for you. Thank you! Pascal
Björn N.
Using it for cloud services (in my case to run automatically my SEO tools such as scrapebox and xrumer). Service is pretty good and honest prices
Response from OVHcloud USOct 3, 2022
Thank you Björn! Pascal