Jeffrey J.
Great machine, but not the easiest company to communicate with.
We received a unit that was not heating correctly. After working with the company, they replaced it fairly quickly. Communication with Breo is not the easiest but the machine is great.
Response from BreoJan 9, 2025
We apologize for the inconvenience caused by the heating issue and the difficulties you faced with customer service. We have sent you a replacement and are working to improve our service. If you have any further questions or need assistance, please do not hesitate to contact us. Thank you for your understanding and patience.