Shop N5 mini Shop head massagers Shop eye massagers Shop neck massagers Shop scalp massagers Use code 23BFCM to get 25% off sitewide at BreoAbout BreoBreo is a brand founded in 2000, specializing in portable massagers for 23 years with more than 200 direct-sale stores in over 50 countries globally. Breo and its subsidiaries have a total of 769 domestic and foreign patents throughout the company development over the past 23 years. Breo launch new models and innovative concepts frequently with international design awards like Red Dot, Good Design Award, and IF design award, etc. Breo was listed in SSE-STAR market in July of 2021, as the first smart portable massager company.Free 48-hour shipping on all US orders; 30-day money back guarantee; 1-year warranty; superior customer support.
Breo (us.breo.com) has 135 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
us.breo.com
Website
us.breo.com
Category
Salons & Clinics
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 64% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I ordered the breo ipalm 520e hand massager but then decided I wanted to upgrade to the Breo Wowo. Instead of going through the shipping return hassle Breo offered to give me a full refund and have me keep the product. Both products are great but I love how I can specialize my massage with the wowo and how its pressure is stronger.
Response from BreoJun 25, 2026
Thank you for choosing Breo!
GF
genesis F.
Excellent Customer Service and Eye Massager Product
I have been struggling with dry and sore eyes for quite a while due to long hours of computer work every day. Over the past few years, I tried several eye massagers from different brands, but none of them felt as comfortable or effective as I had hoped until one of my friends recommended Breo.
I decided to give Breo a try, and I am honestly very impressed with the experience. The eye massager feels extremely comfortable and relaxing to use. The air pressure massage is gentle but effective, the heat function helps soothe my tired eyes, and the overall design feels very premium and thoughtfully made. I especially love using it at the end of a long workday because it really helps reduce eye strain and allows me to relax. Compared to other brands I tried before, Breo’s product feels much more refined, quiet, and comfortable.
At the same time, I also purchased the hand massager. Since I have relatively small hands, the pressure was not as strong as I personally expected. However, what truly stood out to me was the professionalism and kindness of the Breo customer service team. They were very patient in listening to my concerns, responded promptly, and genuinely tried to provide a solution that would work best for me. I really appreciated how respectful, understanding, and customer-focused they were throughout the entire process.
Breo’s customer service team absolutely exceeded my expectations. Their professionalism and willingness to help made me feel valued as a customer. Overall, I am very happy with my experience and would definitely recommend Breo eye massager to anyone looking for high-quality wellness products and excellent customer support.
Response from BreoJun 25, 2026
Thank you for choosing Breo!
DR
Dr. Roland C.
While looking for a machine to help my…
While looking for a machine to help my wife with her lymphedema I found Breo, outstanding product!! and more than anything outstanding customer service.
Response from BreoMay 14, 2026
Hello Dr. Roland Cayer,
Thank you for your kind review and support! We’re so glad to hear that you’re happy with both the product and our customer service.
We truly appreciate your trust in Breo and wish you and your wife all the best.
Best regards,
Breo Customer Service Team
RA
Ruba A.
I ordered one Breo scalp massager and…
I ordered one Breo scalp massager and accidentally received two. I contacted customer support and they kindly told me I could keep the extra one.
Tried it yesterday and honestly loved it — very relaxing and feels great on the scalp. Great customer service and a great product too!
Response from BreoMay 14, 2026
hank you for your kind review! We’re glad to hear you’re enjoying your Scalp Massager and that our customer support team could help resolve the issue smoothly.
We truly appreciate your support and hope you continue to enjoy your relaxing scalp massages!
JA
Joseph A.
Breo hand massager
I wanted to drop a note about my experience dealing with Breo customer service. I recently bought their hand massager product and while it wasn’t for me, there was nothing wrong with the construction or the operation of the unit. Contacting customer service about my options for a refund and return they offered to give me a full refund for the product. This level of customer service is hard to find and I recommend anybody who is thinking about purchasing a product from this company to not hesitate as they will clearly meet your expectations or exceed if you have any issues.
Response from BreoMay 14, 2026
Thank you for sharing your experience with us. While we’re sorry the hand massager wasn’t the right fit for you, we’re glad our customer service team could assist you and make the process smooth.
We truly appreciate your recommendation and support.
AW
Andrea W.
Breo neck massager…
I had such a great experience shopping with Breo. The neck massager I ordered is really good quality and made of beautiful and soft material! It looks and feels very luxurious. Also, Breo has amazing customer service and they are very responsive.
Response from BreoMay 14, 2026
Thank you so much for your kind feedback! We’re delighted to hear that you’re enjoying your neck massager and that you’re happy with its quality and design.
We also truly appreciate your compliments about our customer service. Thank you for your support!
CG
Charan G.
I order the breo scalp massager and the…
I order the breo scalp massager and the product itself is great as described. I had an issue with the type of product.
The customer support is exceptional and very responsive and happy with the support I got.
Response from BreoMay 14, 2026
Thank you for your feedback! We’re glad to hear you’re happy with the product and that our customer support team was able to assist you quickly and effectively.
We truly appreciate your support!
RR
Robin R.
Purchased the foot massager for my husband
Purchased the foot massager for my husband for Christmas. He loves it and uses it every day! We had one issue with it and reached out to customer service, and they responded immediately and solved the issue. Such wonderful customer service!! Highly recommend Breo.