Urbanheer Reviews | Read Customer Reviews of urbanheer.com

UrbanheerReviews of urbanheer.com

3.9116 reviews
Costume & Wedding
1260 Carillon Point, Kirkland, Washington

Directions Website

Urbanheer

About Urbanheer

Urbanheer began as a little gem in Kirkland, by the beautiful marina of Lake Washington. Encouraged by our customers and community, we are now expanding our experience across the United States.We are a U.S.-based growing company, creating opportunities here at home while bringing together distinctive fashion, quality products, and thoughtful service.We are also a learning organization. Your feedback, trust, and words of encouragement are a key part of our growth. Every review, suggestion, and kind message is a gift that helps us improve.We look forward to serving you with exceptional products, responsive service, and an experience that keeps getting better.

Urbanheer (urbanheer.com) has 116 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: urbanheer.com
Website: urbanheer.com
Category: Costume & Wedding
Location: Kirkland, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 91% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Costume & Wedding, Washington

Mascot Store
Costume & Wedding · Spokane, Washington
Excellent
26 reviews
26
Nadia's
Costume & Wedding · SEATTLE, Washington
Excellent
10 reviews
10
The Costume Shop
Costume & Wedding · Seattle, Washington
Great
14 reviews
14
LITTLE ORANGE TECHNOLOGIES CO.
Costume & Wedding · Bellevue, Washington
New
1 review
1

Directions Write a review

Urbanheer reviews

116 approved reviews, newest moderated first

RachelBlackhurst
May 22, 2026
Jacket was such a unique design
Jacket was such a unique design! Process of shipping was quick & easy.
Response from UrbanheerMay 22, 2026
Thank you so much. We’re glad you loved the jacket and had a smooth shipping experience 🤍
Report
GwendolynProut
May 9, 2026
im a shapely women and like secured…
im a shapely women and like secured quality garments and my purchase was just that. I will definitely be purchasing again! Thanks!+
Response from UrbanheerMay 22, 2026
Thank you so much! We’re so glad the fit and quality felt right for you. Can’t wait to have you back again 🤍
Report
Phyllis St M.
May 7, 2026
First time ordering from this retailer
First time ordering from this retailer. I ordered the wrong size and sent an email shortly thereafter asking if they could switch sizes and they were able to do that without any trouble whatsoever. I always appreciate quality products and great customer service from someone I do business with. I will be a return customer.
Response from UrbanheerMay 22, 2026
Thank you so much for your kind words. We’re glad we could help with the size change and that you enjoyed both the quality and service. Truly appreciate your support and look forward to having you back again 🤍
Report
Johna L.
May 5, 2026
Urbanheer provided great service. Received my order quickly!
Urbanheer provided great service! Love my recent purchase! Would definitely recommend this company and plan to purchase from them again. Great quality!
Response from UrbanheerMay 22, 2026
Thank you so much for your support! We’re so glad you loved your purchase and had a great experience with us. Can’t wait to have you shop with Urbanheer again 🤍
Report
Anthony G.
Apr 28, 2026
RECOMMEND
Had a minor set back, but the representatives were fast in fixing the issue. Thank you guys
Response from UrbanheerMay 1, 2026
Thank you for your recommendation — we’re glad we could turn it around quickly.
Report
Joel F. R.
Apr 27, 2026
Outstanding shopping experience
Wonderful shopping experience. Outstanding clothing at a great price with fast shipping. Customer service is a 5 plus. Not only will I shop again soon with them, I’ll encourage my friends. A truly gem find.
Response from UrbanheerApr 28, 2026
Thank you so much for your kind words—we’re truly glad you had a great experience. It means a lot to hear you loved the quality, value, and service. We look forward to styling you again soon, and we appreciate you sharing us with your friends.
Report
Miranda F.
Apr 27, 2026
Loving Urbanheer’s style
I love Urbanheer’s style - it’s simple, fun, and elegant all at the same time. Their customer service is superb and you can really tell they care about their customers!!
Response from UrbanheerApr 28, 2026
Thank you—this means everything to us. Simple. Fun. Elegant. Exactly as intended. We’re glad you felt the care—we look forward to having you back.
Report
CrystalGrody
Mar 28, 2026
Beautiful Jacket
Had a very specific jacket I was looking for. Found exactly what I was looking for and it exceeded my expectations. Beautifully made, so excited to wear as a transitional piece for spring.
Response from UrbanheerApr 3, 2026
Thank you for your kind words. We’re pleased the piece met your expectations—and went beyond. Your appreciation for craftsmanship and design means a great deal. Our customers are our true inspiration—guiding us to keep bringing the best, with precision and purpose. We look forward to serving you and your loved ones again.
Report